Now in our 51st year, as an employer today we focus on our people to ensure a great home/work life balance.We play a crucial role in shaping the future of Healthcare in Australia; we offer flexible working arrangements with opportunities to further your career, and we enjoy a working environment where our employees feel valued.Are you a proactive and detail-oriented professional with a passion for building relationships and driving business growth?Join our team at Healthcare Australia (HCA) as a Business Relationship Lead – NDIS, where you'll play a pivotal role in connecting with communities, expanding our customer base, and delivering exceptional support within the National Disability Insurance Scheme (NDIS) sector.About the Role:As the Business Relationship Lead, you will be at the forefront of HCA's NDIS services, fostering meaningful connections with stakeholders, onboarding new customers, and ensuring a seamless customer journey.Your ability to engage, network, and strategize will be integral to achieving growth targets and delivering an outstanding customer experience.Key Responsibilities: Drive Growth: Identify and engage with potential clients and stakeholders to expand HCA's footprint within the NDIS sector.Build Relationships: Cultivate and maintain partnerships with key contacts, including support coordinators, hospital liaison officers, and community networks.Customer Experience: Oversee smooth onboarding processes for new customers, ensuring a positive and supportive experience.Strategic Development: Collaborate with the Regional Manager to develop business strategies, set growth targets, and implement initiatives to achieve KPIs.Represent HCA: Attend expos, networking events, and community meetings, showcasing HCA's services and advocating for the NDIS community.Market Expansion: Conduct market research, assist in marketing campaigns, and identify new opportunities for growth.Operational Excellence: Manage HCA's CRM system with accuracy, ensuring streamlined processes and effective data management.What We're Looking For: Proven experience in customer engagement, business development, or a similar role.Outstanding communication and networking skills, with a knack for building and maintaining strong relationships.A proactive, results-driven mindset with the ability to meet targets and deadlines.Familiarity with the NDIS sector or a willingness to quickly learn and adapt.Confidence working with CRM systems, with a focus on accuracy and efficiency.A team player who thrives independently and contributes positively to the broader NDIS team.Event and marketing experience is advantageous.Demonstrated initiative and a "can-do" attitude.Essential Requirements Current National Police Check.Current driver's license.Working With Children Check and NDIS Worker Screening Check.Why Join Us?About HCA:Healthcare Australia (HCA) is Australia's largest specialist healthcare workforce provider.We are a large and diverse healthcare business with a strong presence in the staffing of nursing, community, medical, corporate, allied and Crisis Response Management sectors in all States of Australia.We play a crucial role in shaping the future of Healthcare in Australia; we encourage flexible working arrangements, and we enjoy a working environment where our employees feel valued.Why Join Us?At HCA, we're dedicated to making a difference in the lives of individuals and communities.This role offers a unique opportunity to combine your passion for helping others with your business acumen, contributing to a rapidly growing and impactful sector.If you are a passionate, customer-focused professional with a desire to make a difference, we'd love to hear from you!BENEFITS OF WORKING WITH HCA We are a people-centric business with our core values driving everything we doHybrid working conditions and 5 weeks of leave (conditions apply)Future career opportunities with an expanding national organisationClose, friendly and supportive team environmentOngoing training and support Only short listed candidates will be contacted