Get AI-powered advice on this job and more exclusive features.This range is provided by CGC Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeA$75,000.00/yr - A$85,000.00/yrPrincipal Consultant - HVAC/R & Fire - CGC RecruitmentOur client is a multinational HVAC & Cooling Systems specialist with a strong presence in Australia and they're looking to add an experienced Service Coordinator to their team.About you:Minimum 1 year experience in a service coordinator roleScheduling experienceExperienced in the HVAC industryExcellent communicator with clients and colleaguesQuick learner, adaptable to change and resourcefulShows initiativeTeam player - supportive and collaborativeExperienced with different systems and softwareKey ResponsibilitiesSchedule and dispatch service technicians for maintenance and repair jobs.Manage and prioritize work orders to meet client needs and technician availability.Communicate effectively with customers to confirm appointments and provide updates.Use JIM software to manage workflows, monitor progress, and maintain accurate records.Collaborate with technicians to ensure they have the tools and information needed for each job.Address any customer concerns or escalations promptly and professionally.Monitor technician performance and assist in ensuring jobs are completed efficiently.Why Apply?Competitive salary and benefits package - Up to $85k + SuperSupportive team environment with opportunities for growth.Work with a company that values innovation and customer service excellence.Be part of a team that truly appreciates and recognizes your contributions.Apply NowFor a confidential discussion please contact Patrick Reed at CGC Recruitment on +61401926780 or via e-mail on patrick.reed@cgcrecruitment.com.Seniority levelNot ApplicableEmployment typeFull-timeJob functionAdministrative and Customer ServiceIndustriesWater, Waste, Steam, and Air Conditioning Services and HVAC and Refrigeration Equipment Manufacturing
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