Country Road - Concession Manager - Myer Chatswood - NSW
An exciting opportunity to join Country Road as we continue to grow and expand our retail network. Join our CRew in our new concession locations across Myer nationally and be a part of the most admired Australian Lifestyle house of brands.
We have an exciting vision and growth ambition and we believe that enabling the development of our team members is central to achieving this. We celebrate our CRG lifestyle by bringing our priorities to life through unique experiences that drive collaboration and fun. We are a relationship business built on meaningful connections between our team members, customers, the community, suppliers and partners.
Key responsibilities
* Use available data and reports to identify key insights and make informed decisions for the business and the customer
* Coach and provide regular feedback to your team on understanding our products and how to be customer led for the purpose of delivering an exceptional store experience
* Lead the team to deliver store operations excellence through effective stock management and loss prevention activities
* Attract, engage and retain talent, building team capability and strong succession planning for the success of your store and the Group
* Actively maintain a safe place to work for team members and everyone who visits our store with a focus on promoting wellbeing
* Build and maintain the store roster, ensuring the roster is compliant and balances the needs of the customer and team
* Understand the brand and business strategy and communicate to the team their part to play in delivering
* Role model CRG values to create and consistently build a team experience that encourages learning, ownership and shared success
Attributes you possess
* A genuine desire to be part of the Country Road Group and alignment with our CRG Values
* Demonstrates a passion for fashion with a professional personal presentation
* Strong leadership skills in delivering an exceptional customer and team experience
* Ability to manage budgets, interpreting financial reports and generating efficient rosters
* Experience managing the performance, productivity, training and development of a team
* Ability to build and maintain customer relationships by delivering exceptional customer service
Why work for us
* A competitive remuneration package and quarterly incentives available
* Seasonal product allowances and generous discounts for you and your immediate family on all Country Road, Trenery, Politix, Witchery and Mimco products. Further offers and discounts available at Myer
* Excellent career progression opportunities across the Country Road Group within all of our iconic brands
* We invest in leadership development programs to enable our Retail leaders to inspire their teams and lead our strategy
* We are a global business with over 600 store locations and 6,300 team members with a market-leading presence in Australia, New Zealand and South Africa
* Our Retail Leaders come together each year for our National Retail Conference to drive connection between our brands and foster a culture of continuously learning and evolving
About Country Road
Country Road inspires modern Australian living every day. An icon since 1974, the brand is famous for its effortless style and quality designs that are made to last.
Recognised as a leading responsible retailer, Country Road is proud to support local partnerships with Australian farmers, manufacturers, and First Nations communities.
The brand is renowned for championing industry-leading initiatives and was the first Australian fashion retailer to partner with Oritain to scientifically verify fibre origin, the Green Building Council to target best practice store design and the Good Cashmere Standard by AbTF to support responsible cashmere production.
Country Road is committed to embedding sustainability into its business by improving traceability through its supply chain, working with suppliers that uphold high environmental standards and maintaining responsible sourcing strategies for key raw materials.
From its products to its partnerships and stores, the brand looks to drive positive change so you can feel proud of every Country Road purchase you take home.
Country Road Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.
Country Road Group prefers to manage all sourcing directly, please submit your applications to this role if you are interested. Please note introductions via agency will not be accepted.