Summary:The IT Consultant will work with clients to identify their IT needs and design and implement technical solutions. They will provide technical advice, support, and training to clients and collaborate with other consultants to deliver high-quality services.Responsibilities:
Meet with clients to determine their IT needs and identify appropriate solutions
Design and implement IT solutions for clients that meet their business requirements
Provide technical advice, support and training to clients on the use of computer hardware and software
Develop project plans, milestones, and deliverables, and manage project timelines and resources
Conduct research and analysis to stay current with emerging technologies and trends
Collaborate with other consultants and team members to provide high-quality services in a timely manner
Provide pre-sales support to the sales team as required
Respond promptly to client inquiries and provide excellent customer service
Ensure all projects are delivered according to scope, budget, and timeline
Document and maintain project documentation and deliverables
Perform other duties as assigned by the supervisor
Qualifications:
Bachelor’s degree in Computer Science, Information Technology, or a related field
3-5 years of experience in IT consulting
Excellent analytical and problem-solving skills
Strong communication and interpersonal skills
Ability to work independently and within a team environment
In-depth knowledge of computer hardware and software
Experience with project management tools and methodologies
Familiarity with cloud computing, cybersecurity, and data analytics is an added advantage