At NEXTDC we are building the heart of Australia’s high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the broad requirements of local and international companies.As an Australian head officed, ASX100 listed company we currently operate 16 data centres across Australian 7 cities, with future national and international expansion planned.At NEXTDC, we know that our success depends on the talents of our people, and we foster a culture of continued learning and development. Our culture is built on collaboration and innovation, we are passionate about what we do, and we are committed to our mission to be the leading customer-centric data centre services company.NEXTDC is where the Cloud Lives, and where AI Thrives.Job DescriptionAs our City Facility Manager, you’ll be responsible for delivering NEXTDC’s brand promise of 100% uptime to our customers, by successfully maintaining an assigned portfolio of NEXTDC data centres within New South Wales.This position effectively manages senior members within the facility team and providesday-to day support to enable their success of maintaining grey-space areas to a high standard, and for white-space areas to be provisioned in accordance with customer requirements and expectations.Within this role you’ll also promote and embed continuous improvement principles within the team to ensure NEXTDC’s data centres remain to be at the forefront of customer service excellence and innovation.People ManagementEmbed a high performing culture within the teamEnsure complete resourcing of team members across the assigned portfolio, accounting for customer requirements, maintenance and commissioning scheduling requirements and safety protocols.Facilitate the teams’ development through identifying learning and development opportunities, coaching and on-the-job trainingManage operational risk of the facilities within the assigned portfolio to ensure 100% uptimeObtain and maintain relevant data centre certifications for the facilities within the assigned portfolio, including ISO90001, ISO270001, ISO140001, ISO45001Ensure operational excellence to achieve and maintain UTI uptime operational sustainability Gold standardManage the Operational budget of the facilities within the assigned portfolio to ensure critical plant is maintained at optimum efficiency, and coordinate the implementation of tuning where requiredManage the facility capacity planning to forecast and maximise capital investmentOversee the maintenance and operation of your facilities critical infrastructure, including but not limited to electrical and mechanical systems to ensure there is no deferred maintenanceIdentify and report all operational, security and WHS incidentsAssist in the identification and management of risks listed in the Site Risk Register. Proactively report and escalate any identified risks that are unable to be managed to Head of Facility Management.Conduct regular reviews with the Services Manager to ensure all staff, contractors and stakeholders are being informed of their obligations and associated responsibilities in regards to facility related risks (as per PTW)QualificationsExtensive knowledge of all aspects of data centres including electrical and mechanical configurations, rack management, design and installationUnderstanding of high-density data centre power, cooling approaches and technologiesExtensive knowledge of building services (Structural, DRUPS/UPS, HV/LV switchgear, Electrical Design, Generators, Security Systems, HVAC, Fire, Security, EMS, BMS)Extensive knowledge of cabling & cable management and quality inspection/assuranceUnderstanding of and the ability to apply ITIL best practisesExperience with operational reporting (including incident and technical change management), capacity planning and budget forecastingExperience with Contract & Resource Management.Effective relationship building and interpersonal skillsThis opportunity will see you working with world leaders in our space. Join our journey now and be an integral part of our success.What you bring:8 - 10 years’ experience in data centre facilities or similar critical facilitiesPeople and team management experienceFamiliarity in UTI (Uptime Institute) StandardsDegree in Engineering/Business/Electrical desirable, or an Electrical/Mechanical trade background with demonstrated experience in data centres (or similar Critical Infrastructure environment).Additional InformationSeize this exciting opportunity to join one of Australia’s fastest growing companies and play a key contributing role in the future of AI and the digital economyJoin an inclusive, diverse and values-driven working cultureEnjoy awesome employee benefits (gifted share options, NEXTDC days, volunteer days, professional development, holistic wellbeing and mental health programs and more)Great opportunities to progress within our company (grow as we grow)Our mission is to continue building a diverse and inclusive workforce which represents the communities in which we operate.
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