Trades & Technical Senior Technician Other Permanent Full Time Date: 4/4/2025
About Us Hyster New Zealand is part of the Adaptalift Group, one of Australasia's largest and fastest-growing materials handling hire and sales companies. With over 40 years of heritage, we pride ourselves on being family-operated and values-driven, putting safety and customer satisfaction at the forefront of our day-to-day operations.
We're now seeking a Leading Hand for our Dunedin branch. You'll be the right-hand person to our Service Manager, bridging the gap between workshop technicians, scheduling tasks, and delivering outstanding service to our customers. If you're a skilled mechanic ready to take the next step in your career, balancing team leadership with on-the-tools problem solving, we'd love to hear from you.
What's in It for You? Diverse Role: Split your time between the tools and overseeing a small team. Career Growth: Hone your leadership and technical skills under the mentorship of an experienced Service Manager. Local Advantage: Use your knowledge of the Dunedin region to build strong customer relationships, plus get to know the area's unique challenges and opportunities. Team Spirit: Work in a tight-knit environment, championing open communication and a supportive culture. Competitive Package: Receive an hourly rate that reflects your expertise, plus the stability and benefits of a large, growth-focused business. What You'll Be Doing Leading & Overseeing: Allocate jobs among your team of Technicians, monitor productivity, and ensure quality work outcomes. Hands-On Repairs: Spend up to 70% of your time performing diagnostics, services, and major overhauls on forklifts and other material handling equipment. Compliance: Maintain workshop cleanliness, manage administration, and ensure all safety protocols (including hazard/incident reporting) are followed. Customer Interaction: Communicate with clients to clarify job requirements, provide updates on repairs, and handle any service concerns professionally. Continuous Improvement: Identify opportunities to enhance workshop efficiency, promote best practices across the team and mentor apprentices. What It Takes To Succeed Mechanical Trade Qualification: Automotive or Diesel (NZ Certificate in Light Automotive Engineering at a minimum). Technical Know-How: Experience in diagnostics, mechanical servicing, hydraulics, or electrics. Forklift or materials handling background is a bonus, but a background as a Mechanic could fit well. Leadership Experience: Comfortable leading a small team, resolving conflicts, and coordinating schedules. Prior experience looking after apprentices is helpful. Strong Communicator & Problem-Solver: Able to interpret schematics, troubleshoot issues independently, and keep customers informed. Local Knowledge & Flexibility: Familiarity with Dunedin or willingness to learn the region's unique demands, plus the capacity to travel to customer sites as needed. If you're eager to take charge of a workshop, guide a team and keep Dunedin's materials handling equipment in prime shape, APPLY NOW by clicking the link.
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