Part Time Hotel Receptionist/Food and Beverage AttendantMandala Hospitality Group is currently seeking a Part Time Hotel Receptionist/Food and Beverage Attendant at the Best Western Ambassador Plus in Orange. We are seeking individuals who have the ability to work across departments in this dual focus role, primarily working in Reception whilst providing additional support in our Restaurant as a Food and Beverage attendant. The successful applicant will have a friendly demeanour, great customer service and experience across both departments.
Start Date - Immediate Start available for the right candidate.
As our next Team member, you will: Assist with Guest enquiries both face to face and over the phone.Be responsible for completing a wide variety of front office tasks, from selling the hotel's facilities to taking reservations and maintaining guest accounts, assisting guests on Arrival, during their stay and up until their departure.Be willing to go the extra mile to provide great guest service.Be required to multitask and work in a fast-paced environment.Provide guests and visitors with local information from your vast array of knowledge of the local area.Be flexible to assist in the restaurant as required by the needs of the business.Take food & beverage orders and run food & drinks.Set up and pack down the restaurant and bar area following service periods.Maintain and follow health, safety, and security procedures at all times.Always present yourself in a put-together, professional manner while retaining a high regard for personal grooming.Handle customer enquiries and complaints in a professional manner and with a high standard of customer service.What we are looking for: Prior experience in hospitality & or customer service industry.Previous Reception and Food and Beverage experience highly regarded.Experience using Protel an Advantage, however onsite training will be provided.Reliable team member.People with a passion for providing quality guest service.Good communication and time management skills with a friendly personality.Team players, who work well with others to deliver successful service outcomes for the business.The flexibility to work over a seven-day roster at a variety of times.Current RSA.If you are reliable and passionate about a career in hospitality and able to work a flexible roster then click Apply to submit your resume via Seek.
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