Cascade (Australia) Pty Ltd is part of the global Cascade Corporation with our head office in Portland, Oregon, USA. In Australia, we have a significant operation which manufactures and supplies a broad range of forks, forklift attachments and accessories for the Materials Handling Market.Currently, we have an opportunity for a Mechanical Engineer / Sales Engineer. This position will report to the Customer Service Manager and is part of our Internal Sales team at our Darra office.The successful applicant will take responsibility for:Performing engineering design and calculations for Cascade products for customersUpdating and managing design tools, design data, CAD Models, Drawings and Design Risk AssessmentsDocumenting engineering calculations of design strengthEnsuring that engineering and production projects are completed in accordance with Australian and International standards as well as production requirementsAssisting with preparation and collation of reports and other project documentation, including test reports and manualsEnsuring complete customer service excellenceLiaising with the engineering group to ensure technical customer requests and quotations are actioned in a timely and accurate mannerActioning direct and indirect customer emails, requests for quotes, and parts enquiriesTaking and responding to incoming customer callsOrder entry and order management through to customer deliveryLiaising with the internal production team to ensure all customer expectations are achieved on special manufactured products.To be successful in this role we require you to have:Experience in 3D Solid Modelling and PDM Building or equivalentMechanical Engineering degreeKnowledge of manufacturing processes such as welding, machining, and assemblyMultiple skills across customer service and technical salesAbility to understand engineering parts manuals, drawings and conceptsERP (ideally Oracle/JDE) and CRM (Ideally Goldmine) Systems exposure advantageousExcellent verbal and written communicationAbility to improve business processes.In return we offer:Competitive remuneration packageMonthly BonusOn the job training where appropriateCareer development opportunities within and across business functionsEmployee Assistance programExcellent workplace values and cultureOver 80 years of operating globally.To apply please click the APPLY button and attach a cover letter and resume.
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