Join a fast-growing Smart Energy Provider - Career OpportunitiesPositive and Supportive Company CultureModern Office, Parking onsite and fun social events Its all about the …Company!
Our client is an innovative leader, Australian-owned manufacturer and distributor of smart energy efficient solutions.
They are proudly at the forefront of the environmental abatement market, with a vision to reduce greenhouse emissions through smart technology.
They offer a collaborative and positive work environment where professional development and career growth are prioritised.
This well-established business is experiencing significant growth through product diversification, innovation and market expansion, making it an exciting time to join their team!
Its all about the …Job!
This newly created role is an exciting opportunity for a Customer Support Specialist to effectively and efficiently managing and supporting both internal and external stakeholders providing excellent customer outcomes.
Your new role will include assisting clients both B2B and B2C with sales enquiries, product enquiries, managing warranty claims to product delivery.
You will enjoy the variety in the role!
Comprehensive full training will be provided.
Your responsibilities will include: Customer Service – assist in customer enquiries, pricing, stock availability, order enquiries and product troubleshoot assistance across the smart IoT ranges, resolving all customer and client issues Customer Management – building and maintaining strong relationships with all business clients Service Co-ordination – assisting in diagnosing and resolving install issues, schedule and coordinate service calls Warranty Management – responding to all claims, ensuring all are handled efficiently and providing support Product Training – develop product understanding so you can communicate and support business clients from installation, usage to maintenance Its all about …You!Bring your strong communication, problem solving and time management skills, you are keen to learn and evolve your career and grow a role by bringing ideas to the team.
You enjoy building strong relationships with clients and sharing your knowledge, by delivering training and support to clients, showcasing the values and benefits of energy efficient products.
Ready to take ownership of this great role and have an aptitude for understanding new technologies.
This is a rare career opportunity where you will be valued, supported and have the ability to thrive in delivering results, all while making a meaningful impact!
APPLY NOW or for a confidential chat please call mme on 02 9451 0222 2162