Technical Services Supervisor - Central QueenslandAbout the roleThis is a full-time opportunity for an experienced Technical Services Supervisor to join the Micronics Engineered Filtration Group in Gladstone, Queensland. The Technical Services Supervisor assists in the delivery of Technical Services maintenance and after-sales support solutions to our customers' Industrial ventilation systems (Bag House / Dust Collectors). The role will be required to perform a broad range of tasks in a service operation and/or maintenance work team and involves work in Gladstone and other customer sites in QLD and interstate.As the Technical Services Supervisor, your duties will include a balance of working with and leading external service teams to deliver on-site preventative and reactive maintenance and repairs for our customers, carrying out a broad range of maintenance and physical tasks neatly ensuring the efficient delivery of high-quality technical support and services to our customers.What you'll be doingService Planning & Supervision – Assist in job planning, supervise on-site work, and coordinate service crews, including travel for interstate projects as needed.Maintenance & Repairs – Perform inspections, bag replacements, preventative maintenance, and repairs on customer sites across Australia.Equipment & Tool Management – Prepare, operate, and maintain tools and equipment, ensuring proper use, cleanliness, and auditing when required.Service Reporting & Administration – Complete detailed job reports, maintain customer work plans, update service databases, and ensure accurate invoicing.Customer Support & Solutions – Work closely with customers to understand their needs and provide effective service solutions.Leadership & Training – Communicate across teams, coach staff on service techniques, and foster a culture of knowledge sharing and continuous improvement.What we're looking forHealth & Safety Focus – Committed to promoting and ensuring workplace safety in all tasks and environments.Strong Communication & Leadership – Effective verbal and written communication skills with the ability to manage people and collaborate with stakeholders.Technical & Mechanical Aptitude – Skilled in maintenance, repairs, and troubleshooting with the ability to work independently or in a team.Problem-Solving & Adaptability – Proactive in identifying and resolving issues, with a flexible and positive approach to challenges.Reliability & Work Ethic – Organized, efficient, and dedicated to delivering high-quality work with integrity and respect for others.What we offerWe offer a competitive salary, Company Vehicle (Dual Cab UTE), all expenses paid during and related to work travel, opportunities for professional development and a culture of collaboration, innovation, and continuous improvement. We also offer trainings by our experts in the industry and tickets/licenses relevant to the work.About usMicronics Engineered Filtration Group is a leading provider of industrial filtration solutions, serving a diverse range of industries, including mining, power generation, and manufacturing. With a strong focus on innovation and customer service, we are committed to delivering sustainable and efficient filtration technologies that help our clients optimise their operations and reduce their environmental impact.Apply now for this exciting opportunity to join our team!
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