Parts Interpreter / Customer Service OfficerPay: CompetitiveEmployment type: Part-TimeJob DescriptionAmpcontrol is currently seeking a strong and motivated Parts Interpreter / Customer Service Officer to play a pivotal role within our Mackay Electrical Services Operation, in a part-time capacity offering school hours. This busy and diverse role requires a person with a high level of attention to detail and a passion for delivering excellent customer service in a fast-paced environment.23 + Employee Benefits including:Flexible work arrangementsPaid parental leaveSalary packagingPurchased leavePrivate Health Care discountsWellbeing programs and discountsEducation assistance and personal career developmentResponsibilitiesAs a key point of contact for our customers, you will be required to maintain a vibrant, proactive approach in your daily tasks, which will include:Preparing quotes for internal and external supply inquiriesProcessing all supply orders including internal transfer ordersSending technical inquiries through to the relevant peopleResponding to all inquiries in a timely mannerManaging tickets through ZenDeskAssisting the stores with picking items for shipmentReporting and management of supply order DIFOTAssisting with customer contract pricingManaging safety stock levels for selected equipment in QLD databaseAdministrative TasksThis role will also supply support with some administrative tasks including but not limited to:Processing TimesheetsAnswering the phone, taking and forwarding messagesReception duties including greeting people at the front counterBooking and reconciliation of travel, accommodation & induction requirementsRaising requisitions and receipting invoices through our operating ERP systemWhat are we looking for from you?Flexibility and adaptability to changeQuality and attention to detail – some orders can be for large quantities of money and/or customer critical items therefore attention to detail is essentialEnergetic and positive attitude to problem-solvingTime management and prioritization are essential as the need to change tasks at short notice occurs frequently and the volume of tasks can be highAbility to work well under pressure and be resourcefulExperience in mine site based contractor management systems is desirableExperience using ERP/MPR systems is desirableCompetent in Microsoft Office applicationsAbout AmpcontrolAmpcontrol is challenging the future by solving the most complex problems in energy. Ampcontrol creates energy solutions of scale using innovation partnerships, their smart people, and advanced Australian manufacturing. Their vision is to lead the global energy revolution and make net zero a reality.Ready to challenge the future? Then apply now! If you are intrigued or excited by what you have read, then we want to hear from you.You can learn more about what it’s like to work at Ampcontrol by visiting www.ampcontrolgroup.com.
#J-18808-Ljbffr