Job Title: Senior Operations Officer – Payment Operations (Temp-to-Perm)
Hourly Rate: $40 - $45 + Super
About the Role:
Join a global bank as a Senior Operations Officer within our Payment Operations team on a temp-to-perm basis. In this role, you’ll be pivotal in delivering accurate and efficient payment processing, supporting reconciliation tasks, and ensuring outstanding service to both customers and stakeholders. We're looking for someone who excels in following processes, managing multiple priorities, and proactively contributing to team success.
Key Responsibilities:
* Perform daily payment processing and reconciliation with accuracy and timeliness.
* Support the Team Leader with reporting, data analysis, and enhancing operational procedures.
* Act as a senior contact for complex queries, helping to resolve operational challenges.
* Monitor and authorize payment files for Australia and NZ, ensuring compliance with all standards.
* Participate in change management initiatives, providing valuable input and aiding in smooth project transitions.
What We’re Looking For:
* Experience: 5+ years in operations, preferably within financial services, with a strong understanding of transactional banking.
* Skills: Excellent analytical skills, attention to detail, and a proactive approach. You thrive in a customer-focused setting and take pride in delivering accurate, efficient work.
* People Skills: Demonstrated ability to coach, support team members, and build productive relationships with internal stakeholders.
Why Join Us?
This is a unique opportunity with a pathway to permanency, offering growth within a collaborative and supportive environment. If you’re ready to deepen your operations expertise with a global bank where your diligence and customer-first mindset are valued, we’d love to hear from you!
Please note: as this is a temp-to-perm role, only candidates with full working rights will be considered. Candidates on a working holiday visa are ineligible for this position.
Consultant
Danielle Wong
Director
0482 088 769
danielle@keeganadams.com.au
Reference number: BH-11977
Profession:Banking & LendingAll Banking & Lending
Company: Keegan Adams Recruitment
Date posted: 29th Oct, 2024