Our Delta Rockingham Dental practice is a part of our ever-growing Bupa network of dental, optical and health insurance practices and stores Dental Rockingham Dental is well known for its cosmetic dentistry, orthodontics, implants and general dentistry. We are a solid, stable team looking for an experienced Practice Manager as we prepare for a significant growth in customer volumes. Team dynamic is incredibly important to us in our 3-chair practice. You can find out more about our practice here. Why Bupa? Significant Bupa product and service discounts - up to 40% health insurance discount much more. Over 170 practices Australia wide - Move with us Lucrative reward and recognition programs Networking opportunities across the business and with peers Exceptional development and opportunities to take you as far as you want to go The Heart of the role: Coaching, leading & developing a high performing practice team in a positive environment for both staff and patients Assist with overall financial performance of the practice in line with the approved budget Maintain sterilisation, infection control standards and stock control Patient management; greeting and welcoming patients, answering all phone enquiries, making & confirming appointments; checking, processing & managing customer accounts General administration including processing payments using EFTPOS & HiCaps Proactively marketing your practice to drive patient numbers Effectively manage the recruitment & selection for all practice staff What you'll bring: Previous dental experience desirable but we also welcome applications from successful managers from other industries Prior business and people management experience essential Proven track record of strong organisational skills, administrative and time management Exceptional communication, interpersonal, customer service skills and strong business acumen Understanding how to generate income and control costs Able to face into difficult conversations & deal promptly with issues when they arise Comfortable conversing with people from all walks of life, including dentists, patients, and your practice team Experienced in comprehending and managing the P&L for the practice Exceptional communication, interpersonal, customer service skills and strong business acumen Apply now, we'll be interviewing as soon as applications are received