Job Title:
eRoster Team Leader
About the Role:
We are seeking an experienced and customer-focused eRoster Team Leader to lead our centralised rostering team in the Southern region. This role will be based in Hughes.
Key Responsibilities:
* Coordinate and oversee the efficient rostering of staff across all Warrigal homes using an electronic rostering system.
* Collaborate closely with service managers to understand rostering requirements, maintain the system for accuracy between payroll and rostering data, and ensure the timely creation and updating of core rosters.
* Roll out fortnightly rosters, schedule staff shifts in line with client needs, and ensure correct shift processing in collaboration with Payroll.
* Provide training to team members and act as a liaison with auditors and accreditation assessors.
Requirements:
* Substantial experience in a management or leadership role, focused on customer service and continuous improvement.
* Experience with rostering procedures in a complex 24/7 environment.
* Strong communication and interpersonal skills, with the ability to build relationships and engage stakeholders.
* Knowledge of rostering, payroll, and time capture systems, including data uploads and system administration.
* Ability to escalate risks effectively to management.
* Proficiency in MS Office (Excel, Word).
* Strong supervisory skills, able to manage competing priorities and meet deadlines.
* Ability to work independently and collaboratively with minimal supervision.
* Flexibility for shift work or on-call duties outside business hours.
* Willingness to work remotely when required.
* Commitment to EEO, anti-discrimination, and privacy/confidentiality.
* Tertiary qualification in HR, Business, or related fields.
* Experience with Humanforce or Dayforce.
* Current NSW driver's licence.
What We Offer:
* Hourly rate: $41.60-$52.58, based on experience + packaging benefits + super.
* Not For Profit salary packaging benefits – pay up to $18,550 less tax per year, meaning more money for you.
* Flexible working – career break schemes, additional purchased leave and more.
* Commitment to on-going professional and career development opportunities.
* Subsidised access to your local gym and 200+ more across the country with a Fitness Passport.
* 24/7 access to mental, physical, social and financial support via the LifeWorks app.