JOB SUMMARY
* Accurate and timely processing of all customer orders
* Perform picking/packing duties in an efficient manner that meets customer service standards
* At times required to pick parts for Production based on the demand
* Operation of Radio Frequency (RF) terminals for various functions including picking, quality, inventory, shipping
* Possess the ability to access and operate current Operating system to assist in the investigation of stock
* Can work well under pressure
* Must have a forklift license
* A positive, must-do attitude with a sense of urgency
* Participate in physical inventories and cycle count
* At times will be required to perform other warehouse duties
* Adhere to NOV policies and procedures
PRIMARY DUTIES & RESPONSIBILITIES
Operations
* Picking and packing of all customer orders
* Keeping a neat and tidy area
* Ensuring that all items are picked and packed correctly
* All parts to be checked against customer orders to ensure zero errors
* Cartons must be labelled correctly
* Ensure that cartons are packed neatly on a pallet for daily collection
* Customer pickups are prioritized and labelled clearly
* Works well within a team environment and can be flexible at times
* RF experience
* Storing & Packing of Inventory
* Stock control including daily cycle counting reconciliation
* Ensuring inventory is kept in a neat and orderly fashion
* Ensuring stores area is always kept in a clean and presentable condition
* Liaison with all personnel to ensure all inventory is accountable
* Responsibility to comply with QA, Health, Safety and Environmental goals of NOV and customers
Quality Assurance
* Identify and record non-conformances
* Preserve product to the extent practical
* Responsible for correct identification, selection, and appropriate packing of all goods supplied from NOV warehouses to customers
* Verifying all material received is correct according to documentation
* Ensuring all received material is marked with JDE material number and stored in the correct location
* Correct handling of products as per Handling, Storage and Protection of Products procedure
EDUCATION QUALIFICATIONS
Forklift license
JOB EXPERIENCE REQUIREMENTS
* Knowledge of JDE procedures
* Broad knowledge of products and services being sold by NOV
* Customer service-driven; good communication skills
* Good written and oral communications skills
* Patience, perseverance, and goal-driven
* Organizing and priority setting
* Excellent personnel skills
TECHNICAL COMPETENCIES
* Zero percent inventory loss
* High individual productivity
* High employee morale and team spirit
* Compliance with all relevant Quality Management Procedures
* Hazard Awareness
* Awareness & understanding of relevant OH&S policies and procedures
* Understanding of training and competencies required to perform the job
* Participation in Safety Meetings and Weekly Toolbox meetings
* Compliance with incident reporting and recording procedure
* Understanding of Emergency Evacuation Procedure
* Maintenance of Safe Work Environment
* Compliance with relevant Safe Work Procedures
* Compliance with relevant Personal Protective Equipment usage
HEALTH, SAFETY AND ENVIRONMENT
* Report any OH&S hazards and unsafe conditions to managers
* Actively participate in risk management activities where required
* Comply with applicable requirements of NOV’s EHS Management System
* Participate and contribute to OH&S Meetings in the workplace
* Notify supervisor/manager if you do not believe you have the necessary competencies to perform the task
* Raise relevant OH&S issues with manager
* Comply with procedures for reporting & recording incidents
* Comply with Emergency Evacuation Procedures
* Ensure work is carried out in a safe manner
* Follow relevant safe work procedures
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