Front Office & Guest Services (Hospitality & Tourism)
Full time
Lead a dynamic team of porters to deliver exceptional service and unforgettable guest experiences. Oversee daily operations, manage traffic flow, and ensure top-notch service standards.
The Role
As a Front Drive Supervisor, you will be responsible for leading the front drive porter team members to deliver outstanding service to hotel guests and ensure they have memorable experiences. Your duties will include overseeing the daily operations of the front entry points of our precinct, managing the flow of traffic at the precinct and upholding our high service standards. This position demands strong leadership, keen attention to detail, and the ability to both manage a team and provide exceptional customer service.
About You
To be successful in this role you will have:
* Previous supervisory experience in a customer service focused role.
* Previous experience working in hotel concierge, porter or similar environments.
* Demonstrated professionalism with exceptional communication and interpersonal skills.
* Strong computer literacy skills with previous experience using property management systems, such as Opera Cloud an advantage.
* The ability to work a rotating roster including nights, weekends and public holidays.
* A current Queensland Open “C” licence.
How to Apply
Please note: Applicants must have eligible working rights in Australia.
Morris Group is an equal opportunity employer and welcomes people from diverse backgrounds and life experiences, including race, religion, gender identity or expression, sexual orientation, nationality, disability, or age.
Your application will include the following questions:
* Which of the following statements best describes your right to work in Australia?
* Do you have a current Australian driver's licence?
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