VIC, Tawonga Tourist Park - Tawonga 3697Experienced Holiday Park Manager Individual or management teamBe part of a dynamic and growing teamIncludes on site subsidised accommodation – full personal use 3BR residenceAn exciting opportunity to work at in beautiful Alpine region of Victoria Tawonga Tourist Park.The LocationNestled amongst beautiful trees in the base of the Alpine Shire mountains directly on the Kiewa River, the Park provides many delights both in the water and on land, all year round. Tawonga Tourist Park is an easy drive from Albury/Wodonga, Wangaratta and surrounding historic townships. Proudly managed by Belgravia Pro, this park reopened in April 2023 and is perfect for an affordable holiday.The RoleTo provide leadership and direction to all staff and ensure delivery of industry best practice services. The Park Manager is responsible for the management of day-to-day operations in accordance with the relevant documentation and for the maximum benefit of all stakeholders including guests, staff, and the company.Level 5 Hospitality Industry (General) Award 2020FT annualised agreement with subsidised 3-bedroom on-site residence with full personal use. Uniform and safety wear provided with mobile phone provision.About YouAn experienced individual or management team, who are highly customer-focused, commercially minded to drive business development and a creative flare for local marketing and community engagement. Equally passionate about tourism, environment and culture whilst delivering exceptional guest first experiences.You will be friendly, enthusiastic with a demonstrated ability to work effectively both independently and lead a team. You are energetic with a hands-on approach, with attention to detail and guest first experience approach. You possess proven experience in a similar role and are available to work a flexible roster over a 10-day roster cycle including weekends, evenings, and public holidays.Selection CriteriaPrevious Park Manager experience desiredProven experience in a similar roleFamiliarity with RMS 9+ computerised booking system and good computer skillsWell-developed communication, organisation, administration, and management skillsDemonstrated ability to interact with stakeholders in a professional mannerAn energetic and enthusiastic, hands-on approachOutstanding customer serviceWillingness to learn and apply our systems and processesAvailability to work across a 7–10-day roster including public holidays, weekends, early mornings, and eveningsEssentialHoliday Accommodation / Tourism experienceFirst Aid Level 2 and Current CPRCurrent Australian Police Check (within 3 months)Working with Children's Check or equivalentAustralian Driver's LicenceLegally entitled to work in AustraliaKey AccountabilitiesBeing accountable for all business operation and guest experienceBe hands-on and possess a positive can-do attitudeAbility to problem solve in a fast-paced environmentRecruit, train & lead a hospitality team to meet the requirements of the businessBe accountable for the financial outcomes of the businessAchievement of agreed KPI'sThe CompanyBelgraviaPRO is a management services company specialising in the operation of tourism properties, from campgrounds to large-scale tourist parks. We are also offering Park Manager training through the company’s very successful RTO.Park management presents exciting, flexible and highly rewarding careers. Belgravia PRO is rapidly growing and is looking for passionate & inspiring individuals or management teams to manage these Parks.If you are passionate about business development and providing exceptional visitor experiences as a Park Manager we want to hear from you!Submit your resume and cover letter by clicking on the apply now button.We are committed to providing a child safe environment. Successful applicants will be required to obtain a national police check and a Working with Children check.BelgraviaPRO is a place where we can all be ourselves and succeed on merit. We encourage applications from Aboriginal and Torres Strait Islander people, LGBTQIA+ people, people from culturally and linguistically diverse backgrounds and people with a disability. We're happy to adjust our recruitment process to support accessibility needs - reach out to us at demik@belgravialeisure.com.au
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