About the City of Melbourne
The City of Melbourne is situated on the traditional lands of the Bunurong Boon Wurrung and Wurundjeri Woi-Wurrung peoples of the Kulin nation. It has long been considered one of the world's most liveable and prosperous cities, a thriving and successful example of multiculturalism and diversity.
At the heart of this is the City of Melbourne, a proud organisation positioned to excel as a leading capital city by delivering what matters most to those who work, live, study, visit and invest here.
We are the City of Melbourne, a place to be bold and inspirational.
About the Enterprise Technology Services (ETS) Branch
The ETS branch supports the City of Melbourne and its community by leveraging digital capabilities, technology platforms, and data.
Our vision is to be a global leader in digital innovation, creating a city where everyone can thrive in the digital age.
In line with a recent transformation to better serve the community, ETS is adopting a customer-focused approach to deliver outstanding service.
We're improving our operating model to maximise the value of Co M's technology, provide modern digital tools, and empower staff and the community to make informed decisions.
Our goal is to prepare Co M and Melbourne for the future, while providing staff with career-defining opportunities.
About the Role
This position is reporting directly to the Chief Operating Officer, and will lead a team of technology professionals and collaborate closely with senior leadership across the City of Melbourne to drive the Technology Strategy.
This role will focus on harnessing emerging technologies, ensuring robust cybersecurity frameworks, and leading the organisation's digital transformation initiatives.
The Chief Technology Information Officer (CTIO) will proactively identify opportunities, mitigate risks, and cultivate a culture of technological excellence to ensure that all technology initiatives effectively support and advance the organisation's strategic goals.
Responsibilities
The CTIO will be responsible for:
• Lead Co M in designing and governing technology initiatives, developing new ways of working with internal teams and key stakeholders.
• Provide strategic leadership and advice to the Council, CEO, COO, and Executive Leadership Team on Technology services and broader organisational issues.
• Foster an agile, innovative, and digital-first approach to achieve Co Ms future goals.
• Develop aligned Technology Strategies to support Co M's strategic objectives, maximising IT investments to improve efficiency and effectiveness.
• Oversee operations to ensure reliable, scalable technology infrastructure, support services, and strong cybersecurity management.
• Manage city and operational information services, ensuring compliance and enabling business intelligence through integrated data sources.
• Collaborate with internal and external stakeholders to drive city-wide initiatives and build a customer-focused, high-performing workforce committed to Co M's i CARE values.
What You Will Bring to the Role
To be successful in this role, you will need to bring:
Tertiary qualification in business, technology, or management related discipline.
Demonstrated executive-level management experience leading technology divisions.
Extensive experience in building and developing IT teams, as well as designing and implementing effective IT service processes to enhance operational efficiency and support business objectives.
Proven success in developing and executing technology strategies that drive innovation and enable change.
Extensive experience in planning, developing, and implementing digital solutions, systems, and infrastructure to support both specific and organisation-wide business activities.
In-depth knowledge of emerging technologies such as AI, machine learning, data analytics, and digital transformation.
Proven experience leading cyber security teams.
Strong ability to lead and inspire cross-functional teams, manage complex projects, and drive organisational change.
Advanced stakeholder management skills, with the ability to engage effectively both internally and externally.
Extensive experience delivering customer-centric technology solutions and leading change management in complex organisations using disruptive technologies.
Comprehensive understanding of market trends, with expertise in procurement, tendering, contract negotiations, and performance management.
Exceptional customer relationship management skills, with a proven ability to engage continuously with customers to validate ideas and ensure successful solution adoption.
How to Apply
This is an excellent opportunity to demonstrate your leadership experience as we embark on this transformative journey at Co M.
As part of the online application form, you are required to attach your updated resume and a cover letter detailing your motivations for applying for this position.
Please submit your application encompassing all of the above by 11:45pm.