About UsZinfra is a leading infrastructure services provider committed to delivering exceptional solutions in the energy, utilities, and infrastructure sectors.
We pride ourselves on our innovative approach, technical expertise, and dedication to safety, quality, and sustainability.
Our over 2000 team members across the East Coast consistently strive to exceed our client's expectations and make a difference in the communities we serve.About the roleWe are currently seeking an Operations Planner to notify customers of planned electricity interruptions and assist with the day-to-day servicing of customers during these outages.
This role is responsible for ensuring customer satisfaction and effectively managing any potential issues.Key ResponsibilitiesIssuing notifications of planned electricity interruptionsReporting system abnormalities and safety issues to Jemena, control room, and relevant stakeholdersResolving customer complaints and concerns in the fieldLiaising with internal and external customersEnsuring compliance with work instructions and paperwork to prevent breachesCommunicating health and safety issues related to planned worksAbout youAbility to identify and report system abnormalities and safety concernsStrong problem-solving skills to resolve customer complaints in the fieldExcellent communication skills to liaise with both internal and external stakeholdersAttention to detail in ensuring compliance with work instructions and paperworkAwareness of health and safety regulations related to electricity distributionWe are a champion of equal opportunity employment and have committed to targets for gender equity and first nations representation in our workforce.
We want you to come as you are by promoting an inclusive culture, both within our organisation and throughout the communities we interact with.We welcome applications from people with diverse backgrounds including First Nations Peoples, people with differing abilities, LGBTIQ+ community, gender, neurodiverse, cultural diversity, all age groups, and those with an intersectional or multiple diverse characteristics.Our people are our energy source and we offer meaningful benefits and rewards that work for you.
We offer the opportunity for potential long-term career growth as part of our talent development and succession planning process.Join our team and make a meaningful impact toward Australia's "Net Zero" targets through the delivery of critical infrastructure projects and be a part of our journey to shape the future of the energy and utilities industry.Recruitment ProcessDuring our recruitment process, you will be required to undergo pre-employment checks including pre-employment medical, reference checks, and a national police check.Notice to Third Parties: Jemena does not accept unsolicited resumes (or liability associated with fees or costs) from recruitment agencies, search firms or third parties.
Interested candidates are welcome to submit their application independently.
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