We are working with one of the worlds most recognised HVAC companies that manufacture and service kit for residential and commercial environments. They have one of the most well organised Service and Sales Divisions in Australia, and some of the industries most experienced leadership staff to mentor technicians stepping up in the industry. They are now looking for a Technical Support person in their Sydney office. Qualifications Required: Trade Qualification: Possess an HVAC trade qualification. Product Expertise: Proficiency with Inverter and VRF products (service/maintenance) as well as other air conditioning equipment Responsibilities: Technical Support: Provide expert guidance and solutions to customers and internal teams on Inverter and VRF products, and other Air Conditioning Equipment. Customer Assistance: Offer phone and email support, resolving technical issues and inquiries. Commissioning: Going to customer sites to aid commissioning works. Covers all NSW and occasionally interstate (travel expenses covered) Training: Conduct training sessions for staff and clients on product usage and troubleshooting. Why join: Offering up to $95ksupervehicle Get Off the tools: Opportunity to transition from the tools to a rewarding technical career. Career Advancement: Clear Pathway: We value internal talent and provide a clear career progression roadmap. Your hard work and dedication will be rewarded with opportunities to move up the ladder. Supportive Team: Collaborative Environment: Join a team that values collaboration and teamwork. Your colleagues will support your growth and help you succeed. Training and Development: Continuous Learning: We invest in your development through training programs and opportunities to attend workshops and seminars. Recognition and Rewards: Performance Recognition: Outstanding work doesn't go unnoticed. We believe in recognising and rewarding high performers. Don't miss out on this opportunity, apply today