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About usAt Anglicare SQ, we believe everyone has a story. With a 150-year heritage, we exist for individuals of all life stages who may be experiencing challenges or entering a new phase of life. Our skilled staff deliver a breadth of care-based services, across a vast geographic footprint, and in many types of locations.About the ProgramOur Out of Home Care (OOHC) services offer a variety of child protection, youth justice, outreach, family intervention and family support services. Our services support those most vulnerable in our community across Southern Queensland.About the roleThe Group Manager, Out of Home Care (North) will provide strong leadership to Service Managers, fostering collaboration with other Group Managers and Corporate Partners to enhance service delivery and improve the client experience. This role will focus on developing and implementing effective systems and strategies to connect service groups and drive continuous improvement.The Group Manager will be responsible for growing and expanding programs while building and maintaining key relationships with stakeholders, including funding bodies and regional networks. This position offers an exciting opportunity to make a positive impact on the lives of service users.This is a Permanent Full-Time position working 76 hours per fortnight based in our Fortitude Valley or Eight Mile Plains office with travel required around the service region (Townsville, Hervey Bay/Maryborough, Gympie, Sunshine Coast, Caboolture, Brisbane, Logan and Gold Coast).Responsibilities: Participate in strategic planning processes; putting forward innovative ideas, challenging existing practices and provide advice as required.Reviewing new and existing processes, resources, and systems, and make changes as required.Execute client engagement strategy and enhance services based on feedback.Identify new opportunities to grow services and funding in line with the strategic plan.Be responsive to changes and innovation within the industry and grow the business.Provide strategic leadership and support to Service Managers in the areas of Out of Home Care, client-centred culture development, management of human resources, business performance and financial management, quality care governance, quality system compliance, contractual compliance, and risk management.Ensure managers understand the organisational direction and how they contribute ensuring that services operate within the mission.Lead, coach, develop, recruit, and retain managers, developing strategic analysis, planning, program budgeting and values driven leadership.Embed a culture of embracing innovative change that enables dynamic service integration.Qualifications, Credentials and Other Requirements Current Blue CardCurrent Licenced Care Service (LCS)Current Queensland Driver LicenceProfessional Registration (where relevant)Degree in Social Work, Human Services or a related fieldPost-graduate qualification in one of the above areasQualifications or significant practical experience in Business ManagementAbility and willingness to travel within the service regionAbout You: Extensive operational experience within the child protection and youth services, family support initiatives and managing multiple programs across a large geographic area.A deep knowledge of community services and the current emerging trends & changes within the Australian and international environment.Demonstrated management experience and leadership skills, including the ability to motivate, empower, coach, give and accept direction and lead change with compassion and thoughtfulness.Well-developed business development skills, with evidence of proactively growing Services.Experience in managing financial performance and sustainability of multiple programs.Demonstrated experience in managing and mitigating high level complex risk with the ability to be innovative, challenge existing practices and achieve best practice outcomes.Passionate about Anglicare's vision and ability to promote the same.Join a respected Not For Profit and make a real impact in your role to assist Queenslanders in need.What happens now?Apply now by sending us your current resume, cover letter and answering a few screening questions.We want to ensure all applicants have the opportunity to present their best selves, if you require any adjustments to the recruitment process or require further information please contact:JASMINE SHIU KUMAR on 07 3838 7508APPLICATIONS CLOSE - FRIDAY 7th FEBRUARY 2025Applications will be reviewed as they are received, and we reserve the right to close this advertisement early if a suitable candidate is selected.
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