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Events Sales Coordinator – commencing late January 2025 QT Sydney
Sydney NSW
Management (Hospitality & Tourism)
Full time
About EVT When you join EVT, you are joining one of Australia and New Zealand's leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic. At EVT, we're the shakers and the daymakers. The experience creators. The possibility makers and opportunity takers. We aim to make a positive impact on our people, communities and environment, every day.
About QT Sydney Nestled within the historic former Gowings department store and historic StateTheatre, QT Sydney entwines the intrigue and excitement of the past with an edgy designer art deco hotel.
The Role We're counting on you to effectively coordinate all conference and event enquiries along with driving new business and sales into the hotel. Reporting directly to the Events Sales Manager, you are responsible for qualifying incoming event enquiries, meeting client needs with business needs in mind, managing financials and coordinating events before handing on to our operational teams to execute. You will embody and champion our friendly and highly attentive service standards whilst upholding the policies and procedures of our Hotel & Liquor License.
Key Responsibilities Responsible for coordinating all event types at the hotel in a timely and accurate manner, and according to our standard operating proceduresPrepare detailed proposals and contracts that are tailored to client requirements, focusing on attention to detailAssist Catering & Convention Team to execute the events including BEO, floorplan, rundown and all logistics movementMaintain and update current files, including contract and deposit schedules.Generate Banquet Event Orders for upcoming functions / meetings, conferences and events.Maintain up to date administration of Ivvy including accounts, sales activity, and revenue before and after events.Function amendments to be completed and distributed.Support the hotel's service and relationship strategy, driving customer loyalty by inviting, welcoming and connecting with our guests through each customer experienceDevelop sales negotiating skills and creative selling abilities to close on business and negotiate contractsBe fully conversant with the products, packages, menus and capacities of our function rooms and outlets in order to provide professional advice and guidance to prospective clients, and sell the space appropriatelyWork closely with the Conference Sales Manager and Director of Sales to maximise revenue opportunities from function facilities, room nights and F&B outlets.Coordinate site inspections and entertainment with a focus on conversion, and connecting our guests with our spacesSkills & Experience Working rights in AustraliaExperience in similar role an advantageHigh attention to detailsHighly organised, passionate about client serviceStrong interpersonal & communication skillsReliable team playerThink creatively to troubleshoot issues, overcome objections and implement innovative solutions to maintain the highest standards of serviceQT Life We're for the passionate. The progressive. We include. We nurture talent and promote internally. When you work here, you don't just come to work, you bring yourself to work.
Of course we love great food. Natural service. Beautiful art, elegant design. Cocktails. Music. Luxury. But people are what make QT. One. By. One. Are you? One, I mean? Let's find out...
Renowned for our refreshingly local, down-to-earth experiences.Incredible team member discounts from your first day on-the-job.50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more.$2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.Awesome winter and summer savings and discounts at Thredbo.Rapid career growth opportunities through our EVT network.Local community involvement, volunteering and charitable giving.Australia and NZ's largest and most diverse experiences company.How do your skills match this job?Your application will include the following questions:
Do you have customer service experience?Which of the following statements best describes your right to work in Australia?Do you have experience in administration?How many years' experience do you have as an Event Sales Coordinator?Do you have experience in a sales role?What does QT stand for? It stands for a place with people at its heart. A unique luxury experience. A true love of service and a commitment to caring. But it stands for something much more important and a bit less serious than that too.
QT stands for you. And for her. And for that gentleman over there. Not only our guests, but all of us, for each and every member of our teams and communities. Each person who walks through the door of one of our nine locations, to work, to dine, to dance, to stay, should be celebrated for the precious, rare and unique individual they are. That's what we stand for. Originality. Individuality. Authenticity.
And we give you the chance to work alongside and learn from the best in the business. We nurture and develop people to become the most them they can possibly be.
As part of the Australian-owned Event Hospitality & Entertainment group, we're a reliable, accountable employer and a loved place to work. The experience of creating over 125 destinations has taught us how to take care of people across some of Australia and New Zealand's most loved brands including QT, Rydges Hotels & Resorts, Atura Hotels, Event Cinemas, Moonlight Cinemas, Greater Union & BCC Cinemas, GU Film House, Cine Star, Thredbo Alpine Village & Resort, the State Theatre and more.
Our value rests on our people, and we value the contribution every individual makes.
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