Job DescriptionSIXT Australia?is on the lookout for a Full Time Duty Manager to join the team in Sydney Airport.As a Duty Manager, you will provide day-to-day operational support for our frontline team and ensure high customer satisfaction. Your key responsibilities will include: People and performance management including daily mentoring and coaching for the frontline team to maximise and drive sales Maintaining a strong and positive focus on customer services to manage conflict and resolve customer concerns Achieving targets and KPIs, and delivering high audit and compliance standard for the business Reporting and daily fleet management QualificationsDemonstrated ability to lead a high performing team in a fast-paced environment Exceptional customer service skills and/or experience Enthusiastic and driven individual who strives to exceed targets? Excellent verbal and written communication and conflict resolution skills Strong attention to detail with a good work ethic Experience in vehicle detailing or cleaning (preferred but not essential) Flexibility to work on a rotating shift roster including weekends and public holidays Current unrestricted Provisional or Full Driver's Licence Full working rights in Australia All successful applicants will be required to complete a National Criminal History Check and a pre-employment medical check, including drug and alcohol screening. Additional InformationAt SIXT Australia, we offer more than just discounts – though you get those too!
To ensure our employees feel valued, empowered, and celebrated, we provide a range of benefits, including: Competitive salary package including motor vehicle, phone and laptop + annual bonus Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more! Discounts on all NRMA insurance products including car, home & travel Uniform and staff car parking provided "ME" day – one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year Employee Referral Program where you may be eligible for a $2,000 referral bonus paymentAt SIXT Australia, we celebrate and welcome diversity, working together to create an inclusive workplace where our people feel respected, heard, valued, and connected, regardless of background or experience.
We welcome people from all walks of life, embracing unique perspectives. If you're ready to rev up your career and be the driving force behind happy customers, we're excited to hear from you.
Join Team Orange today!