At NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart. Our team brings this belief to life by partnering with our clients and communities to make tomorrow together.
We are committed to creating an environment that prioritises innovation, collaboration, and purposeful work. Our diverse team is empowered to make a meaningful impact with curiosity, creativity and resilience to shape better outcomes. Join us and accept the challenge of creating a better tomorrow.
Job Description
We are seeking an experienced Functional Business Analyst to join our team and contribute to a large, multi-year portfolio of work. This role requires a deep understanding of business analysis methods, tools, and techniques, with the ability to select, adapt, and adopt the most appropriate approaches for each task.
The ideal candidate will have a strong background in end-user technology implementation (e.g. M365), data migration, and systems decommissioning. You will collaborate with stakeholders to extract and document current and future state business processes, facilitate workshops, and elicit requirements to ensure comprehensive understanding and documentation of business needs.
Additionally, you will develop and deliver effective business solutions, create professional business cases, and communicate effectively with senior stakeholders. Applying Agile / SCRUM methodologies to deliver projects efficiently and effectively will be a key aspect of this role.
Qualifications
* Proven experience with Agile / SCRUM delivery methodologies and technologies.
* M365 design and implementation experience required.
* Demonstrated experience in IT infrastructure projects within large and complex organisations.
* Strong professional writing skills, including business case development.
* Proven experience in workshop facilitation and requirements elicitation.
* Ability to solve problems, work well under pressure, and meet deadlines.
* Professional certification in Business Analysis (e.g., IIBA, CBAP) and Agile qualifications (e.g. Scrum Alliance – Certified Scrum Master, CSPO, SAFe Agilist) desirable.
Work rights and background checks:
To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks.
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