Field Service Technician
Location: Port Melbourne, Victoria
Date posted: September 17, 2024
Job ID: 17525
Our Opening and Your Responsibilities
Do you want to help make this world a better, safer place? Do you want to support the pharmaceutical industry in making better drugs and finding cures for diseases faster? Helping the food industry to produce safer nutrition? Helping logistics companies deliver products faster?
If you have a technical background and are interested in working with different people in various industries to help them do their jobs more efficiently and effectively, you might be interested in becoming a Field Service Engineer. If this sounds interesting, join our team and become a Trusted Advisor for our clients in various industries.
This is what the job is all about:
Installing, configuring and optimizing high precision instruments.
Perform routine maintenance, service, and calibrations of weighing equipment and analytical instruments.
Troubleshoot and diagnose issues accurately and efficiently.
Provide advice and technical support to our customers in various industries.
Communicate effectively with customers to explain technical issues and solutions.
Stay updated with the latest industry trends with METTLER TOLEDO technologies.
Ensure our customers can rely on them with regular calibration, maintenance, and repairs.
Integrating these instruments and their data software into our customers' IT systems.
Cooperating in an interdisciplinary team within METTLER TOLEDO.
What You Need to Succeed
Possession of a diploma/certificate in electronics or mechanics.
Excellent verbal and written communication skills.
Flexibility and availability to travel.
Demonstrable experience with office and technical software (MS Word and Excel).
Valid Driver's Licence essential & willingness to travel within a defined geographical area.
Strong customer focus; we want you to be our customers' trusted advisor.
Relevant technical training (electrical engineering, mechatronics, or software), ideally with an official Technical Certification.
Good application and network skills (ideally also knowledge in Windows-based applications).
Our Offer to You
In addition to working for a leading global supplier of precision instruments, you will benefit from our Employee Value Proposition (EVP), including:
A competitive salary based on previous experience.
Fully maintained company vehicle.
A confidential Employee Assistance Program, providing access to professional mental health counselling services for yourself (with potential to extend to your immediate family).
Access to our extensive employee reward and recognition program, giving you and your immediate family ongoing access to discounts across hundreds of major retail organisations in ANZ.
Ongoing access to an externally provided online wellness hub, giving you access to yoga/workouts, mediations, wellness webinars, hypnotherapies, and more.
Access to social and cultural events within the internal ANZ business as part of our wellbeing/culture calendar.
Annual family day.
Yearly Awards Recognition.
Service/Milestone Award.
Free Annual Flu shots.
Ongoing support with professional development via regular touchpoints on agreed S-M-A-R-T and development objectives.
About Mettler Toledo
METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.
Equal Opportunity Employment
We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, or any other protected classification.
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