JOB ID: 1746 SENIOR MEDICAL SECRETARY / PRACTICE MANAGER PART-TIME – (FRIDAYS OFF) PRIVATE SURGICAL GROUP PRACTICE EAST MELBOURNE ONSITE PARKING AND GENEROUS SALARY An exceptional opportunity is available for an experienced Senior Medical Secretary/PM to provide high quality patient service and administrative support to specialist Ophthalmology practice. Offering onsite parking, excellent remuneration, on a permanent part time basis.
Working within a professional team environment, 4 days a week (Monday to Thursday between the hours of 8.00am – 5.00pm – 8 hours per day) providing excellent customer service as you will be the first point of contact to the patients, and as such, must be a clear communicator, support and be well supported by your colleague as you provide high-quality service to patients, referring practitioners and other stakeholders.
This exciting role requires a hands-on and a high-quality approach to customer service, attention to detail, excellent telephone manner, be flexible, have a good level of computer literacy and be able to work in a fast-paced environment. The role offers variety, and you will also be responsible in overseeing and supporting your fellow staff member.
Responsibilities include but are not limited to: Front of house receptionUse of Zedmed preferred, however training is provided. Meeting and greeting patients on arrival to the practice.Scheduling and confirming patient appointments.Prepare and receipt of patient accounts.Accept payments.Organise surgical, theatre and hospital bookings.Prepare quotes for patients.Open and close practiceFacilitate professional staff rosters through ExcelOversee and sign off on timesheets and remit to bookkeeperEssential criteria: Previous experience within medical roomsGreat attitude and willing to upskill.Interpersonal and communication skillsWell presented, friendly, courteous, and obligingRepresent the practice in a confident and positive manner.Team leader qualities with the scope of taking on more management dutiesMaintain absolute confidentiality regarding patient and practice information.Ability to work co-operatively and independently.The position is accompanied with a generous salary and onsite parking. When enquiring about the position, please quote reference number 1746. DOCTORS SECRETARIAL AGENCY P/L Ph: (03) ******** E: [email protected] W: www.dsagency.com.au
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