NXT GIG is seeking a compassionate and organized Patient Services Officer to join our healthcare team.
In this vital role, you will act as the first point of contact for patients, providing exceptional customer service while facilitating their healthcare experience.
Your responsibilities will include scheduling appointments, managing patient records, and assisting with administrative tasks to ensure a smooth operation within the clinic or hospital setting.
The ideal candidate will have strong communication skills, a friendly demeanor, and the ability to handle sensitive information with confidentiality.
If you are passionate about helping others and want to contribute to a team that enhances patient care, NXT GIG is the perfect place for you!ResponsibilitiesGreet patients warmly and assist them with check-in and check-out proceduresSchedule appointments and manage patient calendars efficientlyMaintain accurate patient records and ensure compliance with privacy regulationsCoordinate with healthcare providers to ensure timely and effective patient careRespond to patient inquiries and resolve issues with a customer-focused approachProcess insurance verifications and patient payments as neededAssist with administrative tasks and support other team members as requiredRequirementsHigh school diploma or equivalent; Associate's degree in health administration or a related field is a plusExperience in a patient services or administrative role in a healthcare setting is preferredStrong communication and interpersonal skillsProficient in using electronic health record (EHR) systems and Microsoft Office SuiteDetail-oriented with excellent organizational skillsAbility to handle confidential information with discretionCompassionate and empathetic attitude towards patients and their familiesSeniority levelEntry levelEmployment typeFull-timeJob functionHealth Care ProviderIndustriesIT Services and IT Consulting
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