Retail Supervisor (ANZSCO 621511)Are you a passionate leader excited about team engagement and customer service? Do you thrive in a fast-paced environment and have the skills to manage a team? If you want to work alongside great people in an award-winning business, we have an opportunity for you!Location: Miami Bakehouse Myalup is a fabulous destination on the corner of the Forrest Highway and Taranto Road, open 7 days a week and is a favourite stop for travellers in the region.Hours: 38 hours per week including weekends and public holidays.Responsibilities:Team leadership – coordinate, coach and train a dynamic team in a positive working environment.Rostering - Assist the manager in all aspects of rostering and ensuring team members availability is up to date.Operational duties – assist with all aspects of cafe operations such as driving sales, allocating jobs, opening/closing the store, weekly ordering/stocktaking and merchandising.Customer engagement – maintain a welcoming and engaging store presentation for customers. Address customer enquiries and handle complaints in a considerate and timely manner.Quality Standards – Deliver consistently high-quality coffee, customer service and standards of cleanliness.What we are looking for:Previous supervisory/management experience is desirable.A passion for customer service, sales and coaching.Ability to lead and train a team.Capability of achieving KPI's and sales targets.Exceptional interpersonal and communication skills.Strong organisational skills with a calm disposition.Amazing perks on offer:Competitive salary: $70,000 – 75,000 plus super.Great work-life balance – 1 weekend day off each week.Daytime hours for better work-life balance.Career progression and development opportunities.A great team culture and happy working environment.50% staff discount.Miami Bakehouse Pty Ltd is an approved sponsor. Sponsorship available to eligible candidates.Apply now and become part of the Miami Bakehouse team!Job Type: Full-timePay: $70,000.00 – $75,000.00 per yearWork Location: In person#J-18808-Ljbffr