Recovery Worker Department of Local Government, Water and Volunteers AO4 Equivalent ASAP start Until 4 th April 2025 Location: Sunshine Coast Position Type: Temporary Full-Time Pay: $58.02/hour Super Hours of Work: 5-day workweek within a 7-day rotating schedule - weekend availability required Hudson is proud to be partnering with the Department of Local Government, Water and Volunteers in recruiting for the role of Recovery Worker to support Queenslanders affected by disasters. This is a unique opportunity to make a real difference in the community by directly assisting individuals and families during disaster recovery efforts. About the Department of Local Government, Water and Volunteers The Department is committed to creating a diverse and inclusive workplace, ensuring individual differences are respected, and that opportunities are available for all. Their vision is to create a workforce that represents the community they serve. As a Recovery Worker, you will be part of the Community Recovery team, which leads the human and social recovery support efforts, including financial support, emotional assistance, and referral to support services for Queenslanders impacted by disasters. Your Role & Responsibilities As a Recovery Worker, you will be essential in providing on-the-ground support to individuals impacted by disaster events. Key responsibilities include: Client Support : Providing advice on available recovery support and assisting individuals with grant applications. Trauma-Informed Care : Offering compassionate support to those affected by disasters, with sensitivity to their trauma. System Proficiency : Using data systems for accurate and efficient grant processing. Customer Service : Delivering high-quality support through direct interactions with affected individuals. Community Partner Liaison : Ensuring coordination with community partners to ensure individuals have access to all available support. Face-to-Face Interaction : Engaging with affected communities directly to offer assistance and support. Flexibility and Adaptability : Adjusting to rapidly changing needs and providing effective solutions in ambiguous situations. Collaboration : Working collaboratively with team members and other stakeholders to ensure seamless service delivery. What We Are Looking For The successful candidate will possess the following key skills and attributes: Customer Service Experience : Excellent interpersonal and communication skills, with a focus on delivering high-quality service. System Proficiency : Strong experience with data entry systems to manage grants and recovery information efficiently. Compassion and Sensitivity : Demonstrating empathy and a sensitive approach when supporting individuals experiencing trauma. Problem-Solving Skills : Strong ability to troubleshoot and manage issues effectively. Adaptability : Comfort in managing ambiguity and responding to rapidly changing conditions. Collaboration : Experience working closely with stakeholders, including NGO and community partners, to provide comprehensive support. Why Apply? This role plays a critical part in the delivery of disaster recovery services and the provision of much-needed support to Queenslanders in times of crisis. By joining this dedicated and compassionate team, you will have the opportunity to contribute to meaningful community recovery efforts. How to Apply If you are passionate about helping others and have the skills we are looking for, we want to hear from you Apply today through Hudson and join a team that is making a real difference in the recovery process. Make your impact with us today This pay rate is inclusive of mandatory 25% casual loading