Quality Business Partner | Full Time | South Australia Skip to content Join our Estia Health family in delivering exceptional care and support to our 8000 plus residents in one of our 70+ homes. At Estia Health, we are a place where everyone belongs with a purpose to enrich and celebrate life together.It’s our people that make the difference, which is why we offer a caring, people-centered workplace where employees are valued and empowered with opportunities to learn and grow.Join us in playing a special role in the future of aged care.About this exciting role:Reporting to the Head of Quality and Clinical Development, the Quality Business Partner is part of the organisation’s central services team and holds a pivotal role in monitoring the quality of care and service provided to residents across a portfolio of homes. The QBP identifies and escalates areas of non conformance to policies and procedures and builds the capability of home based leaders and employees in quality, risk and clinical processes.Responsibilities:Identifies and escalates risk of care failure relating to non-conformance with organisational policies and procedures.Builds the capability of home leaders in quality management systems and clinical governance processes.Actively supports employees to understand and adhere to the organisation’s policies, procedures and Continuous Improvement Framework.Proactively partners with other organisational support services to ensure the home employees are provided with appropriate and relevant support and advice.Assists, advise, problem solves within the breadth of their professional knowledge and experience.Assist identification of staff knowledge gaps and support the resolution through delivering appropriate and relevant training in quality, risk and clinical areas.Facilitate training content set by Clinical DevelopmentInduct new Residential Aged Care Managers (RACM), Care Directors (CD) and Clinical Care Coordinators (CCC) to quality and clinical related areas.The person who will be amazing in this role:Registered Nurse with minimum of 5 years of nursing experience in aged care or a clinically related disciplineMinimum of 3 years’ experience leadership roleStrong relationship management and advanced influencing skills.Highly developed written communication and interpersonal skills including the ability to liaise with key stakeholdersProven ability to work autonomously and as part of a teamStrong organisational skills that reflect the ability to perform and prioritise multiple tasks seamlessly with excellent attention to detailDemonstrated high level reflective and critical analysis skillsKnowledge of the Aged Care Quality Standards and Government’s reform AgendaAs one of the largest and fastest growing aged care providers in Australia, we need exceptional people to join us on our journey of changing the way we offer aged care. If this is you, Apply Now!Estia Health is committed to embracing diversity, equity and inclusion in our workplaces. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation, and gender identities. If you need assistance to participate in our application process, please let us know.Note: It is a condition of employment that you will be, and remain, vaccinated against COVID-19 and Influenza. All shortlisted applicants will need to pass the required background checks.Be careful: Don’t provide your bank or credit card details when applying for jobs. Learn how to protect yourself.At Estia Health, we proudly provide care to over 8,000 residents across Australia, supporting them and their families during an incredibly important time in their lives. We create aged care homes where everyone is welcome; homes that reflect the residents who choose us, the local communities around us and the people that support and work with us.People are at the heart of what we do. We are dedicated to investing in our own talent and developing future leaders. We work collaboratively to create a caring and supportive environment which empowers people to develop their skills, grow their careers and thrive.At Estia Health, we proudly provide care to over 8,000 residents across Australia, supporting them and their families during an incredibly important time in their lives. We create aged care homes where everyone is welcome; homes that reflect the residents who choose us, the local communities around us and the people that support and work with us.People are at the heart of what we do. We are dedicated to investing in our own talent and developing future leaders. We work collaboratively to create a caring and supportive environment which empowers people to develop their skills, grow their careers and thrive. Researching careers? Find all the information and tips you need on career advice.
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