The Role
We're currently recruiting an experienced management team, who are highly customer focused, commercially minded to drive business development and equally passionate about guest and local community engagement, delivering exceptional visitor experiences.
Managers must have a commercial mindset and a creative flare for community engagement. You must be hands on in regards to cleaning, housekeeping and grounds maintenance. Passionate about sustainability, protection of the environment and culture whilst providing a world class guest experience.
Responsibilities include:
1. Being accountable for all business operation and guest experience
2. Be hands-on and possess a positive can-do attitude
3. Ability to problem solve in a fast-paced environment
4. Lead and supervise small team
5. Be accountable for the financial outcomes of the business
6. Achievement of agreed KPI's
A strong Australian based support office and local management teams support our park managers on all areas of WHS, holiday park legislation, IT and HR so Park Managers can focus on delighting guests.
Selection Criteria
7. An energetic and enthusiastic, hands-on approach
8. Proven experience in a similar role
9. Outstanding customer service
10. Willingness to learn and apply our systems and processes
11. Well-developed communication, organisation, administration and management skills
12. Demonstrated ability to interact with stakeholders in a professional manner
13. Availability to work across a seven-day roster which may include public holidays, weekends, early mornings and evenings. Typical relief management team will support park management in a 2 or 4 day deployment.