Application Packager We are Fujitsu We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers.About the role We are currently seeking an experienced Applications Packager with a background across software and virtualisation packaging to provide on-going support across our Defence portfolio and drive the highest quality solutions to Fujitsu clients. About you Responsibilities and Accountabilities: Works within the support team on technical issues and problems related to customer infrastructure. Develops an understanding of the customers environment and service requirements to enable successful delivery of the service. Follows established procedures, recommends improvements, resolves enquiries, issues or problems. Documents actions taken for continuous service improvement. Takes ownership of issues identified. Tries to understand the problem in order to find optimal solution or temporary workaround. Escalates and/or gains support where necessary to resolve the problem. Proactive and takes responsibility for learning about current and new products, technologies to support daily business requirements. Assists with the development and enhancement of relevant standards, procedures and guidelines. Where possible identifies and contributes to Customer Service Improvement Plans. Requirements and Experience: 4+ years of packaging software into MSI format. 3+ years of Virtualisation packaging. Advanced skills in App-V. 2+ years exposure in delivering package solutions into a XenApp environment. 4+ years exposure integration applications into enterprise deployment mechanisms. Complete understanding of application packaging and deployment methodologies using Windows Installer technology. Microsoft deployment methodologies for Windows operating system. Power Shell scripting. Strong troubleshooting skills for application virtualisation (AppV) and SCCM, Intune deployment. Must hold current or reinstatable NV1 clearance. Why Fujitsu? We are an organization with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity, and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work. We call this Be Completely You. We put people first. We believe in the power of diversity to drive innovation and our AWEI (Australian Workplace Equality Index) Gold Employer status, and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture. We offer tailored career paths across our global organization to support your professional and personal growth. Our customers trust us. We have an excellent reputation across the region and globally. Best in-class reward and recognition programs flexible work, volunteering leave, and more. We live our values of aspiration, trust, and empathy, all day, every day. As an inclusive employer, Fujitsu aims to recruit a diverse range of talents to help us achieve our purpose. In line with our diversity, equity, and inclusion strategy, we welcome applications from women and gender-diverse people; Aboriginal and Torres Strait Islander people; Maori and Pacific people; LGBTI+ people; people with a disability; culturally and linguistically diverse people; and veterans and emergency responders. Transgender and gender-diverse applicants can request a copy of our Frequently Asked Questions to assist with the recruitment journey. If you don't tick every box in this job description, please don't rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who value inclusion, collaboration, adaptability, courage, and integrity, rather than ticking boxes so if this resonates with you, then please apply. For more information, please email. For Security Cleared Roles - PLEASE NOTE: Due to the inherent requirements of the role, candidates must be Australian Citizens and hold an Australian Federal Government Security Clearance. The role will or will likely involve access to controlled technology, and must satisfy additional restrictions and requirements as a consequence of the International Traffic in Arms Regulations and the Export Administration Regulations. As a consequence of these restrictions and requirements, applicants may be adversely impacted if they are not Australian citizens, are dual nationals, hold citizenship from proscribed countries, or are not of Australian national origin. Please refer to Discrimination (Fujitsu Australia Limited) Exemption 2017 (No 1) Notifiable instrument NI2020-672 (ACT). #J-18808-Ljbffr