Full Time Position· Guaranteed base earnings· Paths for career progression with a trusted national brandDiscover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.The Harvey Norman Lismore Customer Service Team is seeking a passionate, customer service focused Operations Manager to join them in delivering Great Service, Always!to their customers.The successful candidate will: Be able to work with minimal supervisionHave excellent communication skills (both verbal and written)Be able to work well in a team environmentBe motivated and have a great eye for detailHave experience in resolving customer complaints and making quick decisions to ensure customer satisfaction and timely serviceHave flexibility across retail trading hours including weekends, public holidays and late-night tradesIn this role you will: Book repairs & servicingTag faulty products and organise to return them to the supplierKeep our customers updated of the status of their repairsPerform general administration dutiesReceive stock, perform general merchandising and ticketing dutiesWhat we offer: Generous staff discountsHarvey Norman is a strong advocate of career progression with a wide support network for professional developmentAn environment where good performance is recognised and rewardedA flexible and positive work environmentIf this role exhilarates your passion for a new opportunity then please submit your application for consideration. #J-18808-Ljbffr