The Service Desk Officer role at The Gordon is pivotal in ensuring that Facilities service requirements are responded to and actioned within acceptable time constraints.
This position also provides backup for the daily operations of the Helpdesk and reception service, catering to both internal and external customers. Additionally, it is responsible for managing the day-to-day operations of The Gordon fleet.
Why work with The Gordon?
The Gordon, one of Victoria's largest regional TAFEs, is a dynamic and inclusive organisation. As an employee, you will be part of a thriving community that values education, is supportive, collaborative, and passionate about empowering students to reach their full potential.
Employee Benefits
You can expect:
* Work/life balance
* Career growth opportunities
* Professional development programs
* Access to Employee Assistance Program (EAP)
* Free staff parking and proximity to public transport
* Amenities such as The Culinary Collective, The Social Café, and The Davidson Restaurant
Our Culture and Values
We value our employees' contributions and encourage celebration through our Values Recognition initiative. This program empowers team members to acknowledge each other's outstanding achievements, fostering a positive and motivating work environment.
Inclusive Workplace
The Gordon strives to create a workplace that is welcoming, inclusive, and safe for everyone. We provide equal opportunities and ensure accessibility for people with diverse abilities. Our commitment to diversity promotes a vibrant and inclusive community where everyone feels valued and respected.
Safety and Welfare
We take pride in being a Child Safe organisation, adhering to the Victorian Government's Child Safe Standards. Ensuring the safety and well-being of children and young people is our top priority.
Geelong: A Great Place to Live and Work
Located near the beautiful coastline and the Great Ocean Road, Bellarine Peninsula, and the Surf Coast, Geelong offers an ideal setting for achieving a harmonious work-life balance. With its dynamic events calendar, recreational options, and varied dining experiences, Geelong provides the perfect synergy between professional endeavours and personal pursuits.