About usWith a national network of over 100 branches, Middy’s is the largest independent electrical wholesaler in Australia and has been in business for over 90 years. Our size and geographic diversity provide career options in broad and diverse employment areas throughout Australia. Supported by our core values, our focus on customer service and innovation is leading the industry in staff development and customer satisfaction.The Role:We are seeking an ambitious and motivated person to provide operations leadership to the team in our Benalla Branch. You will be passionate about building a strong, customer-focused team that keeps raising the standards in delivering excellent customer service. This means leading from the front, showing initiative, and being actively involved in all aspects of Branch operations. Become a key driver of branch improvements and efficiencies. This is not a role for people who prefer managing from a computer in an office.Duties include:Manage day-to-day operations of the BranchEnsure the right disciplines and structures are in place to drive consistency, cost-effectiveness, and practical outcomes.Build long-term relationships with customersDemonstrate successful and proven leadership skillsCoach and influence team members to provide exceptional service that grows profitable relationshipsSupport training and developmentMake sound decisions and resolve problemsMaintain & improve the profitable sales of the BranchAnalyze daily, weekly, and monthly reports, working with the team to action and follow up tasksAim to increase the benchmark GP%Oversee purchasing & inventory controlManage credit control and recovery of outstanding debtEnsure security & maintenance of the premises, equipment & vehiclesLiaise with other Branches & Branch Support CentreBalance & bank daily cash receiptsEnsure company compliance standards are followedSome lifting involvedA willingness to continue training & development is essential.Fortnightly Pay CycleThe successful candidate will be required to undergo a pre-employment medical including Drug & Alcohol screening.Middy’s is an Equal Opportunity Employer.
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