Position title Domestic Support Worker
Position holder Vacant
Program Community and In-Home Assist
Funded by Commonwealth and State Departments
Based at location Horsham, Stawell or Ararat
Responsible to
* Senior Response Officer
* Program Leader Community Assist
* Manager Healthy Community and In-Home Assist
Direct reports None
Award Social, Community, Home Care and Disability Services Industry
Award 2010
Classification Home Care Employee – Level dependent on qualifications and
experience
Hourly rate $27.89 to $30.11 (Casual +25% casual loading on hourly rate)
Status Part time/Casual
Hours per week As per contracted hours
PD last updated and
approved by CEO January 2024
Position summary
The Domestic Support Worker is responsible for delivering a range of practical, basic
household tasks for older people, people with disabilities, their families and carers, and in
some circumstances shopping assistance, to assist the client retain their independence and
enhance their quality of life.
Key responsibilities
1. Assist with domestic assistance tasks including cleaning of clients’ homes and shopping
on behalf of clients as directed and agreed to by GCH.
2. Provide a range of practical, basic household and shopping tasks that may include:
* cleaning tasks the clients need support to complete including sweeping, mopping, vacuuming, laundry and cleaning dishes
* assisting with meal preparation
* assisting with light gardening
* maintaining a safe hygienic living environment
* accompanied or unaccompanied shopping
1. Act in accordance with relevant codes of conduct and observe all appropriate practices
and procedures accordingly.
2. Report any concerns to line manager.
3. Other duties commensurate with current skills, competence, training and experience as
agreed with the Program Leader, Manager, General Manager or the Chief Executive
Officer.
4. Some on-call may be required.
5. Participate in/attend team meetings as requested.
6. Complete all tasks in a manner consistent with policies and procedures.
Key selection criteria
Qualifications
* On the job training can be provided for this role.
* Although not required for this role, highly regarded qualifications include Certificate 3 in Home & Community Care or in Aged Care, Cert 3 in Personal care, or Certificate 4 in Disability, and Recreation, Leisure, Activities, Diversional Therapy.
Mandatory
* First aid qualification.
* Knowledge of cleaning procedures and practices.
* Ability to read and follow instructions.
* Ability to prepare meals and snacks.
* Knowledgeable of safety practices.
* Ability to meet physical requirements, such as lifting, bending, and standing for duration of shift.
Desirable
* Full COVID-19 vaccination status (including booster).
* Ability to maintain consumer confidentiality and a clear understanding of rural confidentiality issues.
* Ability to solve problems efficiently and effectively.
* Ability to communicate effectively and empathetically with clients and across a broad range of people at all levels.
* Ability to work without direct supervision, but within directed framework.
* Ability to prioritise time and organise work according to directed tasks.
* Good observation and reporting skills.
* Flexibility and compatibility in providing non-judgemental support to meet a wide range of assessed needs.
* Ability to undertake repetitious, physically demanding tasks.
Demonstrated skills and experience
* Knowledge and use of computers including MS Office and the Internet.
* Demonstrated ability to contribute to positive workplace culture and practices.
Licences and registrations
* Current Victorian driver licence
* Current National police check (less than 3 months old)
* Current Employee Working With Children Check
* NDIS Worker Screening Check
Personal attributes
* Empowering
* Professional
* Inclusive
* Courageous
* Compassionate
Conditions of employment
This position is ongoing and is subject to successful completion of a six-month probationary
period.
And requires the following checks:
* Satisfactory police check
* Employee Working with Children Check
* NDIS Worker Screening Check
Note: Checks must be obtained and provided prior to commencement as a condition of
employment at Grampians Community Health. Where check results are unsatisfactory in
relation to the role to be carried out, the offer of employment will be withdrawn.
Required training
* Sentrient online learning management system courses as required.
* First Aid/CPR.
* ‘Quality, Safety and You’ – NDIS Worker Orientation Module.
* NDIS Supporting Effective Communication Module.
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