About the business Dr Luke Inman is a Specialist Sport and Exercise Physician with rooms at Dee Why. The candidate will be working at the Dee Why practice in the Dee Why Grand Commercial tower. About the role Expected start date, as soon as possible. There are 2 positions to be filled. The work days offered are either 2 days or 3 days casual shifts per week. The 2 day shift is Monday and Thursday between 12.45pm and 5.30pm. For the other 3 day shift, the receptionist with more experience will be required to cover Tuesday 8.15am to 1.15pm, Wednesday 8.15am to 1.15pm, Friday 8.15am to 1.15pm. This will suit those looking for an extra two or three shifts of work per week or those who are looking to reduce their work hours.You will be working directly with Dr Luke Inman and tasked with the following responsibilities as a medical secretary:Reception: Greet patients, ensure patients check-in and fill out necessary paperwork, record appointments and patient arrival, inform patients of delays; answer telephone calls promptly and courteously; pass on messages promptly to appropriate person(s);Correspondence: Manage daily incoming and outgoing mail, email and faxes; type and file outgoing correspondence.Medical: prepare examination room prior to the days commencement.Liaising with external medical providers such as pathology, specialists, maintenance personnel and follow up on requirements from these providers.Liaising with Dr Inman daily regarding paperwork and follow-up any issues arising from documents in the in-tray.Financial: Advise patients of credit and billing policies; issue invoices and receipts; process payments; prepare banking and reconcile; maintain petty cash records; follow up bad debts; ensure the billing and electronic submission of batches is correct. Including following the paper trail. For Workers compensation cases, send invoices, ensure correct approval and chase payment of bills.General Duties: Photocopying; routine cleaning and stocking tasks; ensure reception and waiting areas are clean and tidy; ordering of stationery and medical supplies upon request.Record Keeping: Scan investigation results, letters, documents and patient information into patient records using appropriate codes and titles.Prepare an action list of patients to be recalled with significant investigation results.Complete daily check lists before ending each shift.Assist in supporting Dr Inman to achieve best patient outcomes.Additional Duties as required. Benefits and perks You will have the opportunity to contribute to the health and well being of patients in the local communityThe medical practice has a new fitout in the Dee Why grand Commercial towerParking on site free of chargeWork on the beautiful northern beaches of Sydney in the vibrant setting of Dee WhyDee Why Grand commercial building has it's own gym and pool facilities to use for tenants that you would also be able to useWell paidDr Luke Inman is also a friendly and supportive boss Skills and experience Applicant expectations:Must have experience with medical billing and appointment software e.g. Genie, Halaxy/ HealthKit, Coreplus, Medical director, Clinic to cloud etc.Must have experience with work cover invoicing, billing and chasing approval and billsMust have prior experience working as a medical secretaryThere will be 2 unpaid training days provided to the successful candidate. This must be completed prior to starting workA friendly manner and well presented appearanceEfficiency and organisational skillsYou will not be required to type letters. A separate typist performs this dutyFlexibility to cover for the other receptionist during times of illness or planned future holiday periods would be essential