Direct message the job poster from Eastbound DigitalWebsite Designer + Agency Owner | I’ll DOUBLE your website conversions in 90 DAYS (guaranteed) by installing our website marketing system for…Australian Applicants OnlyWe’re looking for a highly organised and proactive Operations Manager to help streamline our processes, manage project delivery, and ensure a seamless experience for both clients and our internal team.This role is ideal for someone who thrives in a fast-paced environment, loves solving problems, and enjoys keeping projects on track.What You’ll Be DoingAs our Operations Manager, you will:Oversee Project Delivery – Ensure client projects (websites, SEO, and digital marketing) are delivered on time, within budget, and to a high standard.Manage Team Workflows – Coordinate between designers, developers, and marketers to ensure efficient task execution and smooth collaboration.Client Communication & Support – Act as the primary point of contact for clients, keeping them informed on project progress, addressing concerns, and ensuring a positive experience.System & Process Optimisation – Identify inefficiencies, implement streamlined workflows, and improve internal systems for better productivity.Task & Deadline Management – Keep projects moving forward by tracking deadlines, assigning tasks, and ensuring accountability within the team.Quality Control & Performance Tracking – Review deliverables before they are sent to clients and monitor key performance indicators (KPIs) to ensure high-quality work.Operational Support & Administration – Assist with onboarding new clients, maintaining project documentation, and supporting leadership with key operational decisions.About YouWe’re looking for someone who:Has experience in operations, project management, or agency workflow coordination.Understands digital marketing, web development, or creative services (preferred but not essential).Is highly organised, detail-oriented, and solution-focused.Thrives in a fast-paced environment and can manage multiple projects at once.Has excellent communication skills and is confident in liaising with clients.Is proactive in problem-solving and process improvement.Has experience using project management tools like ClickUp, Slack and Google Drive.RequirementsFull working rights in Australia.Fluent in English with strong written and verbal communication skills.Experience in an operational or project management role (preferably in a digital/creative agency setting).Why Join Eastbound Digital?Fast-Growing Agency – Be part of an exciting, innovative team helping businesses scale online.Growth & Development – Opportunities to expand your skills and take on leadership responsibilities.Collaborative Team Culture – Work alongside a talented and motivated team that values efficiency and excellence.Flexibility & Autonomy – We trust our team to take ownership of their roles and manage their time effectively.Remuneration & Work ArrangementJob Type: Full-Time (Negotiable for the right candidate)Salary: $70,000 – $85,000 per year (depending on experience)Work Location: Remote (Preference for Australia-based candidates)How to ApplyIf this sounds like the perfect role for you, send your application to shannon@eastbound.digital with the subject line: "Operations Manager – Eastbound Digital."Seniority levelEntry levelEmployment typeFull-timeJob functionManagement and ManufacturingIndustriesMarketing Services
#J-18808-Ljbffr