Department Coordinator Role Overview
We are seeking a motivated and experienced retail professional to fill the role of Department Coordinator at our leading retailer.
In this position, you will oversee one of our busiest departments, focusing on delivering an outstanding customer experience and supporting a high-performing team.
To be successful in this role, you will need to bring your passion for retail, attention to detail, and dedication to operational excellence.
You should be a hands-on leader who thrives in a fast-paced environment, with excellent communication skills and a customer-focused approach.
Your key responsibilities will include:
* Leading and motivating a department team, fostering a culture of achievement and teamwork.
* Delivering exceptional customer service, ensuring each shopper leaves satisfied.
* Maintaining high-volume stock levels and ensuring accurate inventory control.
* Supporting and developing your team, enhancing skills and boosting performance.
* Collaborating with other departments to achieve overall store success.
* Implementing and upholding strong visual merchandising standards, making the department inviting and safe.
* Driving KPIs and business objectives.
To be considered for this role, you will need to have:
* Proven experience leading teams of 10+ in large-format, big-box, or department store environments.
* A commitment to delivering exceptional customer experiences.
* Expertise in visual merchandising and managing stock in high-volume settings.
* Excellent organisational and time management skills.
* Passion for retail operations, with a strong drive to empower and support team members.
* Skilled in rostering and optimising schedules.
* Proficient in conducting stock-takes and inventory management.
* Strong communicator, adept at setting clear expectations and driving team performance.
What We Offer:
* An attractive salary package with a rewarding bonus structure.
* Generous staff discounts across a network of leading brands.
* A balanced rotating roster working just one weekend in three and a monthly day off.
* Clear pathways for career progression within a rapidly growing brand.
* Extensive training opportunities.