Location: Gungahlin, ACT Contract Duration: Initial 6 month possible extension of 3 months Security Clearance: Must be eligible for a baseline clearance About the Role We are seeking a Senior Packaging Technician to join a dynamic team responsible for delivering high-quality ICT services. The role focuses on creating and deploying automated software packages, ensuring seamless functionality in a complex, large-scale environment. You will collaborate with stakeholders, troubleshoot technical issues, and contribute to process improvements. Key Responsibilities Develop, test, and deploy software packages for Windows-based environments. Troubleshoot and resolve technical issues to prevent recurring incidents. Create and maintain Standard Operating Procedures (SOPs) for software packaging and related processes. Provide guidance and training on packaging methodologies and tools. Package and deploy Microsoft and non-Microsoft software patches within defined timelines. Collaborate with cross-functional teams to align packaging efforts with strategic goals. Skills and Experience Required Strong knowledge of software packaging tools (e.g., InstallShield, Admin Studio, Intune). Expertise in scripting (e.g., PowerShell, Visual Basic) and Microsoft Endpoint Configuration Manager (MECM). Experience in troubleshooting and resolving software-related incidents in enterprise environments. Excellent problem-solving and analytical skills. Strong communication and stakeholder engagement skills. Desirable ITIL Foundation certification or knowledge of ITIL frameworks. Experience in developing and improving packaging processes. Please apply by upload your current resume in Microsoft Word format only (.doc or .docx). If you would like to have a confidential discussion, please contact Terry Park on terry.parkdavidsonwp.com, quoting reference JN -012025-39131. Want to know more about Davidson? Visit us at www.davidsonwp.com