Are you ready to embark on a career journey that offers professional growth working with Aboriginal and Torres Strait Islander peoples in remote communities and related networks and delivers a meaningful impact? Community Enterprise Queensland (CEQ) seeks a dedicated individual to fill the pivotal role of Community Enterprise & Stakeholder Engagement Manager.As a critical team member, you will be at the heart of our services function in the Torres Strait, Northern Peninsula Area, and remote Aboriginal communities. Operating in 31 retail stores across remote locations, CEQ ensures access to quality fresh food, groceries, and essential services like fuel, gas, and ATM facilities. Your role will be based in the busy and culturally diverse Cairns Support Office, with regular travel to other CEQ store locations, often involving small air and watercraft and unique experiences in Country.It really needs you to be enthusiastic about making a difference and ready to take on a challenging and rewarding role that aligns with your values (ours is “caring, every day, always”) and aspirations. If so, we invite you to join us at Community Enterprise Queensland. To take this step in your exciting career journeying, apply for this role.SummaryProviding effective support and maintaining strategic relationships and partnerships with the community, local government, community service organisations and other key stakeholder groups, the Community Enterprise & Stakeholder Engagement Manager is responsible to effect positive outcomes for CEQ and the Community.Ensuring the continuous brand recognition and financial growth of CEQ, the primary focus for this role is on stakeholder and community engagement, with a strong attention on ABIS store tenure resolution, new business acquisition and enterprise development.Partnering with a cross-cultural, geographically dispersed team from Cairns to Cape York Peninsula, Gulf of Carpentaria, North Queensland and the Torres Strait Islands, the Community Enterprise & Stakeholder Engagement Manager plays a pivotal role in growing the footprint and influence of CEQ, and in the ongoing success and reputation of the business.Qualifications & ExperienceHold or working towards a Bachelor of Public Relations, or a Bachelor of BusinessMinimum of 3 years’ experience working in a similar role within a large and complex business is essentialPrevious experience with the design and implementation of business development strategiesCurrent open “c” class Queensland driver’s license.Software & Systems ExperienceIntermediate to advanced level of competency using the Microsoft Office Suite (Word, Excel, PowerPoint, Teams).TeamWork as part of the Nutrition & Health and Engagement team, within the Enterprise & Engagement area, providing support to the General Manager – Nutrition & Health and Engagement and CEO as reasonably requiredBuild and foster collegial relationships across all teams in the business to ensure high team member engagement, productivity and the success of CEQ.Ability to work in a cross-cultural team environment and provide peer support to other team membersDigitalDeveloping competency in the ethical use of AI technologies where appropriate and approved by the General Manager – Nutrition & Health and Engagement and CEO.Responsibilities include but are not limited to:Promote brand awareness through the Mission, Vision and Values through social media, public meetings, and stakeholder engagementSupport and maintain strategic relationships and partnerships with the community, Local Government, non – government organisations and other key stakeholders to effect positive outcomes for CEQ, and develop new networks & mutually beneficial business relationshipsEstablish community action committees / compliment Cape Local Decision-Making Bodies with a primary objective of capturing direct community and consumer feedbackDevelop briefs, presentations, and other communications material for community and stakeholder engagement in direct consultations with internal and external stakeholders to promote CEQIdentify new local business opportunities & strategies on how CEQ can support local businesses including start-upsContribute and participate with the development of specific communications, and promote the company’s products/services, addressing or predicting clients’ objectives using multiple platforms including: social media, corporate communications and media releases and presentations to effect increased engagementReinvigorate CEQ's event calendar, maximise brand exposure, and undertake administrative functions in connection with PR events including any local community eventsDeveloping growth strategies through research on business opportunities focused on viable financial gain and customer satisfactionIdentifying and mapping business strengths and customer needsReporting on successes and areas needing improvementsIf required attend monthly store network meetings to convey opportunities and growth strategiesSupport various program areas on a range of land administration and land use matters, including planning, environment, survey, native title, land tenure and infrastructure development and make recommendations in compliance with work procedures, policies and legislation striving to achieve outcomes for Indigenous communities that are aligned with CEQ strategic prioritiesEngage with Aboriginal and Torres Strait Islander Communities and Trustees on a range of land administration and land use matters, including planning, survey, native title, land tenure and infrastructure development per direction of GMHNEWork towards addressing tenure resolution for ABIS store locationsSupport the delivery of CEQ’s store network expansion strategyAssist with the development of Board of Management stakeholder briefingsOther reasonable duties as requested by Senior Leadership in Health and Nutrition, and Engagement or the CEO from time to timeUtilise Happy or Not data to generate useful insight and take actionOther reasonable duties as requested by the General Manager - Health and Nutrition, and Engagement or CEO.Essential RequirementsThis role requires regular travel to all CEQ stores within Queensland, including in the Torres Strait Region, Northern Peninsula Area, Cape York, North Queensland including Palm IslandStrong business acumen, understanding the business implications of decisions, effective stakeholder management and a proven ability to negotiate and align work with the strategic goals of the businessAbility to work in a resource limited environment, and through ambiguityExcellent written and verbal communication skills, interpersonal skills and the ability to maintain confidentialityAbility to problem solve through swift identification and resolution of problems, effective planning and high level of organisational skillsEthical approach to all duties and responsibilities, including by treating others with respect, effective conflict resolution and meeting all commitments.Current Criminal History check (no more than 3 months old).Annual Performance PartnershipCEQ team members will complete an Annual Performance Partnership (APP), which is a structured performance and professional development discussion which relates to KPI’s aligned with the Strategic Priorities of the business and the CEQ values.The overall result of the APP is also based on how well team members have aligned with the CEQ Values, and achieving their professional goals set for the year.Our CultureCEQ promote an honest, progressive, collaborate, respectful and inclusive teamwork environment throughout the establishment, culturing diversity and growth within the workforce.Our key benefits:Ability to Salary Sacrifice up to $15,900.00 p.a. (meals & entertainment options)Employee assistance program (counselling & support services) availableOpportunity for career growthWorkplace health and wellbeing initiativesMobile phone
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