About Us
At The Good Guys we‘re driven by our purpose to help families live better for less. Part of Australia’s largest and fastest growing electrical and appliance retailer, we have over 3,500 employees across our nationwide network of more than 100 stores and a support office based in Southbank, Melbourne.
Since 1952 we’ve been delighting customers and ‘doing good’, and today we build on that heritage while always focused on fulfilling our goal to be Australia’s strongest growing total home solutions electrical retailer.
Why Join Us?
1. We have a supportive, transparent and inclusive team.
2. The Good Guys is a multi-award winning, iconic retail brand with a rich history in the Australian retail market since 1952.
3. We offer a competitive salary package, a leading commission structure for sales positions and generous team member discounts across The Good Guys and JB Hi-Fi.
4. You will work with exciting, industry leading products and brands from Apple to Dyson, Samsung, Nespresso, Weber and much much more!
5. We support vulnerable members of our community by making donations to our ‘Doing Good’ and ‘Helping Hands’ workplace giving programs. Every dollar our team donates is matched and together we have donated more than $33m to our charity partners.
6. You will have exposure to ongoing training & development opportunities from day one.
7. We offer fantastic long-term career opportunities across the broader The Good Guys/JB Hi-Fi group.
The Role
Contribute to profitable sales growth by meeting sales targets and delivering a great customer experience.
Key Responsibilities
8. Deliver exceptional and consistent customer service
9. Delivery quality, profitable sales according to an established budget
10. Work collaboratively as part of a team to deliver great customer service and be able to answer any queries
11. Ensure all visual merchandise is presented to a quality standard
12. Monitor and assist with the web orders that come through to store, this includes picking the stock, wrapping it and organizing delivery of the items in a timely manner.