WHO WE ARE
Known best as the 'Undisputed King of Trainers', JD Sports is one of the biggest and best global Sports Fashion brands across footwear and apparel.
Founded in 1981 in Greater Manchester, JD Group has achieved remarkable growth through rapid global expansion, now standing as the leading global sports fashion retailer. With over 3,400 stores worldwide, we offer unparalleled service and style to all our consumers, striving to inspire the emerging generation through a captivating connection to the universal culture of Sport, Music, and Fashion.
In 2017, JD Sports first established itself within the Australian market and has since expanded to 60+ stores in NSW, VIC, QLD, WA, SA & TAS with many more to come!
THE ROLE
Working at JD Sports is a state of mind, an attitude and way of challenging the norm. We do not conform; we create our own path and are elite within our field. After all, there is a reason why we are recognised internationally as the ‘Undisputed King of Trainers’.
As a Department Manager, you will drive sales and KPI's, coach and develop your team and upkeep the visual standards, ensuring your department is replenished at all times.
1. Drive conversion, sales and KPI performance
2. Demonstrate exceptional Customer Service standards and supervise team to deliver a ‘service over task’ environment
3. Work with BOH team to deliver shop floor product availability
4. Uphold company retail standards and deliver store visual excellence
5. Support management team to deliver all internal and external profit protection processes
6. Support with new team members Inductions and on-going training to build bench strength for future store expansion
7. Encourage team members to improve performance through effective coaching
WHAT WE’RE LOOKING FOR
8. 2-3 years leadership experience within retail or like industry
9. You are passionate about creating an amazing service experience and culture for our customers
10. You have a proven track record in driving and exceeding set KPI's and communicate well with all stakeholders
11. You have excellent time management skills to ensure that daily priorities are executed in a timely manner
12. Thrives in a fast paced, ever-changing environment
13. Openly shares knowledge with the wider team to achieve common goals
14. An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills
15. Strong interpersonal and communication skills who thrives in social situations through engagement with customers
WHAT’S IN IT FOR YOU?
16. Work with some of the best product and biggest sports fashion brands in the market
17. Training and development to evolve and shape your career
18. Opportunity to progress across all areas of the business including Retail, Support Office, and our Distribution Centre
19. Treat yourself with our attractive staff discount! This can also be used for friends and family
20. Access to our Employee Assistance Program & Mental Health champions
21. One month paid parental leave for full-time employees