Cavpower is the South Australian dealer for the supply, service and maintenance of Caterpillar heavy earthmoving, mining and ancillary equipment. Our Head Office is based in Adelaide and supports multiple sites and locations throughout regional South Australia and Broken Hill.We provide the career, you select the path!Full time permanent role38 hours per weekFull training providedBe part of a global Caterpillar brandCavpower is an official Caterpillar dealer for South Australia and Broken Hill, specialising in providing equipment, parts, service and rentals across 10 local and regional branches throughout the State.Reporting to the Parts Supervisor, you will represent Cavpower Parts and Service department in a sales capacity and promote all parts throughout the business. You will provide high quality service to all customers quickly, efficiently and in a friendly and professional manner.Key responsibilities of the role:Locate and sell parts to all email-in, call-in, and walk-in customers and techniciansProvide quotation and pricing to customers' ordersDetermine a customer's needs by inspecting worn or damaged partsAdvise customer of additional related parts (e.g., gaskets/seals/hardware)Keep customers informed of new parts, services available, and dealer merchandising programsActively follow up on customer quotations and backordersMaintain accurate customer and equipment informationAdhere to Cavpower policies and proceduresReport on sales potential to the Parts SupervisorSupport Product Support Field Sales/Inside Sales/Machine Sales/Service ForceParticipate and complete training as required and/or availableAbout you:You will have excellent customer service skills, with a passion to drive sales and a desire to develop your knowledge and skills within a trusted Caterpillar dealership.Mechanical knowledge an advantageExcellent organisational and time management skillsExcellent communication skills; both written and verbalPositive and enthusiastic attitude towards workKnowledge of Caterpillar Parts/Products (highly regarded)