Operational Support & Development ManagerSydney, AUHSBCSome career choices have more impact than others. At HSBC, we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth, and perspectives to provide opportunities for our customers and colleagues through global connectivity.As an HSBC employee in Australia, you'll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture, and a range of employee benefits.The main function of this role will be to provide the Chief Operating Office (COO) and the Digital Business Services (DBS) leadership team with support as directed by the Chief Administration Office (CAO). This includes liaison with and direction of Senior and Executive Management across HSBC and the creation of information for use at Executive Management Forums.The role holder will be required to interact with many internal and external parties and therefore needs an outstanding level of professionalism and gravitas.Responsibilities: Governance & Documentation: Ensure appropriate governance is developed and implemented with robust documentation and supporting management across COO regulatory responsibilities within DBS.Delivery and Performance: Provide the COO and DBS leadership with information & analysis on the execution against the strategy and goals.Strategy Execution: Support the research and analysis to enable the delivery and implementations of DBS Priorities.Change Execution: Manage change, either internally or externally driven, on a continuous improvement basis.Regulatory Compliance: Support the COO office in the execution of regulatory compliance obligations as required.People Development Program: Consult and execute covering identification, review, analysis, recommendations, and delivery of People Development and Training opportunities.Support: Provide the COO and DBS leadership with effective management support particularly in relation to strategic team event development and management.Reporting to the Operational Resources Manager, this is a varied and busy role supporting critical developments in our overseas operations.#J-18808-Ljbffr