About the Client:
Government department tasked with making life easier, accessible, and equitable for thousands of individuals and families across Australia. Currently seeking for an Admin / Receptionist to join their busy team for a casual temporary assignment until end of June 2025
About the Role
As an Admin / Receptionist, you will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities. In addition, your key duties are as follows:
* Provide counter/reception support for the local office including customer enquiries in the self-help
kiosks and online support.
* Resolve customer enquiries, provide information and/or refer customers to appropriate government or community services.
* Manage the team shared email inbox, appointments and telephone enquiries.
* Coordinate appointments with the use of Agency office facilities and ensuring facilities are accessible for participants.
* Undertake research and investigation activities and preparing associated reports and correspondence.
* Undertake a range of data entry activities and ensure follow up is completed.
About You
To be successful in this role, you must have:
* Proven experience as an Administration Officer, Receptionist, Customer Service or similar role
* Basic computer skills and proficiency in using MS Office products
* First Nations cultural knowledge and awareness is a plus!
* Excellent communication and interpersonal skills.
* Ability to manage various internal and external stakeholders
* Ability to handle tasks with competing deadlines and priorities.
Benefits
* 6th January 2025 Start Date pending clearance
* Casual temporary assignment until 30th June 2025
* Full-time hours, Monday to Friday
* $37.36 per hour + super
* Ipswich, QLD location
*** Please note the successful candidate for the role must hold Australian Citizenship and be willing to complete federal police check **
At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with a disability and the LGBTIQA+ community.
You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion
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