Human Resources, Practice Management ConsultantMelbourne VIC, Australia Req #433Thursday, 12 December 2024About Avant and Avant Practice SolutionsAvant is Australia’s leading medical defence organisation with a proud heritage of protecting Australian medical professionals for over 125 years. It was established by a small group of doctors in 1893, who wanted to “protect themselves from actions arising out of the practice of medicine”. Avant now represents 80,000 health practitioners and medical students across every state and territory, delivering market leading products and services to meet their professional, personal and practice needs.About the RoleThis role will provide comprehensive human resource generalist advice to clients, across the range of employment life cycle issues to support best business outcomes. This will encompass compliance requirements, recruitment support, performance management, remuneration, culture, workforce planning, learning and development, organisation design, employee relations, mediation, and other services and initiatives in support of strategic plans and business objectives.Purpose:Provide exceptional customer service, human resource advice, and leadership to our clients.Take on people management advisory roles for medical practices and doctors.Contribute to the analysis of human resource needs and recommendations in medical practices.Execute projects in the interests of Avant Practice Solutions and its clients.Oversee, contribute to, and support the staff management of private medical practices.Adapt to the demand of different practice needs required for a range of clients.Encourage an atmosphere of engagement and continual improvement.This role will be responsible for:Working strategically and independently to build and manage efficient models of service.Contributing to the analysis, design and management of operations and service delivery.Delivering projects on budget, mindful of key performance metrics and overall business of APS.Supporting medical practices human resource needs with:Staff related queries and good communication.Staff award classification and salary review.Organisation structure review and position description development.Mediation activities.Performance management support.Procedure review.Implementing legal advice.Proactive communication of impactful industry changes.Guidance for seeking appropriate expertise when needed.To be successful:Customer Service Focus – Anticipates and responds to the needs of internal and external clients.Demonstrated understanding of the human resources function, preferably with relevant experience in the Healthcare sector.Strong leadership with people management and relationship building skills.Track record of managing performance matters and grievances.Proficiency with computer-based systems including Microsoft Office systems.Problem solving – the ability to troubleshoot issues creatively and effectively as they arise.Planning and Organisation – Establishes priorities and schedules.Excellent written and verbal communication skills.
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