Our clinic in Campsie is currently seeking a Medical Receptionist and Contact Centre Agent to join the team.We are happy to accommodate a start date best suited to the successful candidate.The role is a full time position working Monday to Friday, with shifts between 8:30am – 5:30pm.Role Overview: In this role, you will have shifts in both Medical Reception and the Contact Centre, where you will be the first point of contact for our patients.Your responsibilities will include: Medical Receptionist * Greeting patients warmly and assisting with check-in procedures.* Answering emails and phone calls promptly and handling inquiries professionally.* Billing procedures – private, Medicare, workers compensation, and DVA.Contact Centre Agent * Answering phone calls promptly and handling inquiries professionally.* Booking appointments across our four Canberra clinics.* Billing knowledge – private, Medicare, workers compensation, and DVA.What we're looking for: * Clear verbal and written communication skills.* Strong organisational abilities to manage appointments and patient flow.* Confidence working across multiple screens and systems.* A background in customer service What we can offer you: ?? Wellbeing benefits * Fitness passport, including full gym access and a range of classes * Supportive management that values your well-being * Discounted and bulk billed scans and services for you and your family ?? Learning and development * Comprehensive training to help you put your best foot forward in the role * Career opportunities across our diverse Network ?? Workplace Experience * Collaborative and inclusive team * Free street parking and a quick 1 minute walk to trains and buses * Lots of uniform options to suit your preferences at no cost to you with annual top ups ?? Compensation * Industry-competitive salary and benefits package * Annual Remuneration Review With over 250 clinics and 4000 staff, I-MED Radiology is Australia's largest Radiology Network.As an industry leader, we have the resources to grow your skills and provide opportunities for a range of career advancement pathways.Don't know much about Radiology?Learn more about what we do here.How to Apply: Ready to contribute to exceptional patient care?Click apply now and upload an updated CV.You can learn more about other opportunities here.