Job no: 942475Work type: Permanent / Full timeLocation: Highpoint Be part of the Myer Highpoint leadership team as the Customer Service Manager, lead Service & Selling teams to success by delivering superior customer service to make profitable sales. Be responsible for championing Myer strategies, managing day-to-day operations and driving sales. Reporting to the Assistant Store Manager and supported by the leadership team, you will manage, lead and mentor teams across various departments. About The Role: Manage the daily activities of your team and business to drive financial performance Optimise the productivity of the team by leveraging workforce management Drive high performance, customer focused service and selling culture through role modelling, communication, feedback and recognition Maximise the team's service and selling activities by effective management and delegation to minimise operational activities Lead, empower and inspire your team with a consistent focus on developing the next generation of Myer leaders Maximise time spent on selling floor to lead and manage the business, understand the customer, coach and support the team and embed new initiatives and ways of operating About You: Previous experience as a retail manager, area manager or similar People leadership skills with a 'hands-on' approach are essential Demonstrated ability to lead a team to achieve sales and meet KPI's Experience in performance management will be highly regarded Superior customer service and selling skills Strong retail, financial and business acumen Excellent time management skills with the ability to work independently on prioritising and meeting deadlines Benefits to you: Become a leader within one of Australia's most-loved department stores Career development and progression opportunities A great range of discounts and Myer Team Member exclusive offers Access to volunteer, parental and lifestyle leave Service Recognition, Inspirational People Awards, and more! Aust. Working Rights: To be eligible to apply for this job, you must have Australian working rights. For further information contact the Australian Department of Immigration. Equal Opp. Employer: We pride ourselves on the diversity of the people who work at Myer, representing the community in which we serve. Agency note: Myer Pty Ltd does not accept unsolicited resumes/candidate profiles from external agencies or suppliers via any method. Any candidates submitted in an unsolicited manner, will be considered a direct candidate application to Myer and no fee will be payable. Applications close: 13 Nov 2024 AUS Eastern Daylight Time #J-18808-Ljbffr