*Closing Date: 9 AM Friday 8 November 2024
face2face reference: 623218
Location: Ipswich, Qld
Hours: Full-Time
Contract length: Contract until 30 June 2024
Entry requirements: Australian Citizenship, Employee Grade Working with Children Check and Pre-Engagement Check
Pay rate: $37.36 p/h ex super
About the Role:
The APS 3 Participant Support Officer will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities.
The position may have a public contact role and may be required to communicate with and provide straightforward advice to a range of internal and external stakeholders.
Duties:
* Provide counter/reception support for the local office including enquiries in the self-help kiosks and online support.
* Manage the team's shared inbox, appointments and telephone enquiries.
* Coordinate appointments with the use of office facilities and ensure facilities are accessible for stakeholders.
* Undertake research and investigation activities and prepare associated reports and correspondence.
* Undertake a range of data entry activities and ensure follow-up is completed.
* Receive and record complaints and other feedback in the client's business systems.
Benefits:
* A healthy, safe, and diverse work environment.
* Continuous employee support.
* Opportunities for career development.
If this sounds like the role for you, and you'd like to learn more, click Apply Now. The f2f Recruitment Team will be happy to assist you.
Ana Hicks
ana.hicks@f2frecruitment.com.au
02 6199 5750
http://www.f2frecruitment.com.au">www.f2frecruitment.com.au
Excited about this role but don’t believe your experience perfectly matches all job specifications? Why not examine your transferable skills? If they position you as a strong, quality candidate, it’s well worth applying for the position. Read more on transferable skills: www.f2frecruitment.com.au/transferable-skills-more-important-than-ever
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